Reviews (173)

Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and effective traffic generation, noting a significant increase in store traffic from both organic sources and web clicks. The free version is popular for those starting out, and the ad performance analytics are valuable for refining advertising strategies. Additionally, the responsive customer support, Facebook ad optimization, cross-promotion features, and superior customization options are highly praised.

March 4, 2025

I’m extremely disappointed with this service. I am unable to use it due to an API error that occurred immediately after setting up my account and campaign. I’ve sent multiple chat messages and emails to customer support but have yet to receive any response. The lack of communication and support is frustrating and unacceptable. I expected much better for a paid service.

Talis Us
United States
6 months using the app
June 29, 2024

Extremely disappointed. I paid for the Pro app and have had an API error since opening the account and setting up a campaign. I've sent multiple chat messages and emails first requesting support, then to cancel and refund my subscription. Zero response thus far.

Threshold Cycling
United States
5 days using the app
Edited February 13, 2024

**************** GOOGLE ADS DOESN'T WORK!!!**************************
They have a problem. For sure. I should have read the review prior to paying 89 euro a month.
Support is gone most of the time and when they are online they don't answer.
I have been waiting for them to fix this problem for over 3 months.
Paid and waited for NOTHING.
I will report them to Shopify and I am warning you: don't buy this app!

UPDATE: This app polluted my Google Merchant Center with items uploaded by the Shopify API interface. Created a mess and destroyed my account with items in error.

DO NOT INSTALL THIS APP.

THIS IS HOW GOOGLE ADS DOESN'T WORK. 4 MONTHS WAIT PAYING FOR NOTHING!
(<_InactiveRpcError of RPC that terminated with: status = StatusCode.INVALID_ARGUMENT details = "Request contains an invalid argument." debug_error_string = "UNKNOWN:Error received from peer ipv4:142.250.191.138:443 {grpc_message:"Request contains an invalid argument.", grpc_status:3, created_time:"2023-07-09T18:36:00.734767141+00:00"}" >, <_InactiveRpcError of RPC that terminated with: status = StatusCode.INVALID_ARGUMENT details = "Request contains an invalid argument." debug_error_string = "UNKNOWN:Error received from peer ipv4:142.250.191.138:443 {grpc_message:"Request contains an invalid argument.", grpc_status:3, created_time:"2023-07-09T18:36:00.734767141+00:00"}" >, errors { error_code { operation_access_denied_error: CREATE_OPERATION_NOT_PERMITTED } message: "Unauthorized CREATE operation in invoking a service\'s mutate method." location { field_path_elements { field_name: "mutate_operations" index: 1 } field_path_elements { field_name: "campaign_operation" } } } errors { error_code { mutate_error: RESOURCE_NOT_FOUND } message: "Resource was not found." trigger { int64_value: -1 } location { field_path_elements { field_name: "mutate_operations" index: 2 } field_path_elements { field_name: "ad_group_operation" } field_path_elements { field_name: "create" } field_path_elements { field_name: "campaign" } } } errors { error_code { mutate_error: RESOURCE_NOT_FOUND } message: "Resource was not found." trigger { int64_value: -3 } location { field_path_elements { field_name: "mutate_operations" index: 3 } field_path_elements { field_name: "ad_group_ad_operation" } field_path_elements { field_name: "create" } field_path_elements { field_name: "ad_group" } } } errors { error_code { mutate_error: RESOURCE_NOT_FOUND } message: "Resource was not found." trigger { int64_value: -3 } location { field_path_elements { field_name: "mutate_operations" index: 4 } field_path_elements { field_name: "ad_group_criterion_operation" } field_path_elements { field_name: "create" } field_path_elements { field_name: "ad_group" } } } request_id: "yqNNGivgMBdU3EgOahBGFg" , 'yqNNGivgMBdU3EgOahBGFg')
************************************************************************

Catholically
Italy
11 months using the app
March 7, 2023

Google ads didnt work ... claiming a tech error (bug)
Terrible, useless and delayed support ...
wasted loads of cash on learning phase ads

INHABIT - Exclusive Stockist of Nudie Jeans
South Africa
4 months using the app
October 7, 2020

They do not even deserve a one star review...ALL Sales we got to our store from sixads were FRAUD sales..now we are getting chargebacks for those scammed sales....we lost sales, product cost, shipping & handling cost ..etc
NOT recommended to any store

lenovieusa
United States
4 months using the app
sixads replied October 8, 2020

Hey!

Sad to hear that and my personal apologies for this. We try very hard to block the IP's that fraudsters use, yet that is technically very very hard unfortunately.
It is sad that bad agents used our service to scam you and also some innocent credit card owners.

Regards,
Romas Juskevicius
CEO and founder at sixads

Edited June 2, 2020

Very disappointing. Paid for the app but I don't see any clicks on the account.
More disappointing is that they offered to help with Facebook and Google ads, sent me a report but then when I replied yes let's go ahead with it, they never gotten back to me event after 3 follow up emails. Very disappointing.
Will not recommend.

FABCYCLE
Canada
About 2 months using the app
October 24, 2019

Very useless, the monthly subscription with $19 ended and i didnt get my full boosted impressions.. only 2830 out of 5000...only 28 clicks per month...

DXFforCNC.com
Egypt
About 2 months using the app
sixads replied October 25, 2019

Hey!

You are right - we were slower to deliver than we should had been. My sincere appologies for that. However the CTR was way better than average on google display network or quite often even on facebook.
In any case we apologize for underdelivering and I will make sure we will refund you asap!

Regards,
Romas Juskevicius
CEO and Founder at sixads

June 23, 2020

I have seen a greater return from Facebook and Instagram adds then the premium price we are paying for this app. Absolutely not worth it and we never reach the impression limit that we are promised.

Apex Alchemy Soaps
United States
29 days using the app
August 19, 2019

I used this app for almost a month and it does't bring traffic to your store. You might have impressions but that doesn't mean that your listings will get clicked. Your "Ad partners" don't match your niche and Sixads will display items like tires, incense, and watches etc even if you try to filter them out. This app does not fulfill my expectations at all.

Let's Celebrate Boutique
United States
16 days using the app
sixads replied August 20, 2019

Hey!

Sorry to have let you down. However, I believe there is a way to fix our technical glitches and deliver you traffic as promised ;)
I reached out to you directly and look forward to hearing back from you soon!

Best Regards,
Romas Juskevicius
CEO and Founder at sixads

July 11, 2021

until i no what happen i will rate you one i don,t want bullshit a lot off companies like you give out bullshit if i add this app how much do i need to spend to get return 10 to 25 sale a day to make money reply back to brylon33'gmail.com one company said i neef to spend $1600

HannaClothingStore
United Kingdom
15 days using the app