Reviews (3,455)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, ideal for newcomers to online advertising. They report increased site traffic and sales due to effective advertising tools and customizable ad features. The free plan is popular for testing the service, and customer support is generally responsive. Cost-effective plans are also highlighted as beneficial for scaling business advertising efforts.

March 4, 2025

I’m extremely disappointed with this service. I am unable to use it due to an API error that occurred immediately after setting up my account and campaign. I’ve sent multiple chat messages and emails to customer support but have yet to receive any response. The lack of communication and support is frustrating and unacceptable. I expected much better for a paid service.

Talis Us
United States
6 months using the app
April 27, 2024

AVOID INSTALLATION. I opted for the $44 package, which includes three services: Facebook Marketing, Facebook Remarketing, and Facebook Upselling to Existing Customers. Unfortunately, only the Facebook Marketing feature functions correctly, while the other two consistently display errors. Despite multiple complaints and reassurances from the support team that the issue is being addressed, three ...

House Of Majisha
India
7 days using the app
June 29, 2024

Extremely disappointed. I paid for the Pro app and have had an API error since opening the account and setting up a campaign. I've sent multiple chat messages and emails first requesting support, then to cancel and refund my subscription. Zero response thus far.

Threshold Cycling
United States
5 days using the app
June 19, 2024

Very Poor.

Click
United Kingdom
1 day using the app
Edited February 13, 2024

**************** GOOGLE ADS DOESN'T WORK!!!**************************
They have a problem. For sure. I should have read the review prior to paying 89 euro a month.
Support is gone most of the time and when they are online they don't answer.
I have been waiting for them to fix this problem for over 3 months.
Paid and waited for NOTHING.
I will report them to Shopify and I am warning you: don't buy ...

Catholically
Italy
11 months using the app
March 24, 2019

I deleted my first review which was a good review because I thought this app was cool...at first. After careful consideration, I changed my mind. They do have a responsive customer service team, I'll give them that; but this app contains pop-up ads (NOW) which was not there six months ago that will lead customers off your website. The apps originally contains the stationary rectangular box ads ...

DWCTEK
United States
11 months using the app
sixads replied April 29, 2019

Hello! We are very sorry to have let you down :(
Few things need clarification here.
The way how partner ads are displayed on your store may be easily changed in 'Settings' ...

March 7, 2023

Google ads didnt work ... claiming a tech error (bug)
Terrible, useless and delayed support ...
wasted loads of cash on learning phase ads

INHABIT - Exclusive Stockist of Nudie Jeans
South Africa
4 months using the app
October 16, 2018

I used this app to get some traffic for a new Shopify store. At first I was pleased, because I had tried another free ads app that had really lousy content, most of the time, empty boxes showed up on my website - no product! A couple times I chose to pay to boost the ads. Then I got hit with a bill for ads I did not authorize. I was signed up for a monthly program. In my opinion, it was a sneaky ...

Audrey & Irene
United States
4 months using the app
October 7, 2020

They do not even deserve a one star review...ALL Sales we got to our store from sixads were FRAUD sales..now we are getting chargebacks for those scammed sales....we lost sales, product cost, shipping & handling cost ..etc
NOT recommended to any store

lenovieusa
United States
4 months using the app
sixads replied October 8, 2020

Hey!

Sad to hear that and my personal apologies for this. We try very hard to block the IP's that fraudsters use, yet that is technically very very hard unfortunately.
It is ...

January 9, 2022

I have sent an urgent message with charges about my ads telling them I want them to stop and I am not able to stop them on their platform I took a screen shot after refreshing it to see if I could turn off Ad for Reaching Prospective Customers but it did not work and so I sent this immediately. The cost was $15... and now it is $26.13 and I refuse to pay tat extra amount. No one has responded as ...

Iaunna's Bridal
United States
3 months using the app
sixads replied January 9, 2022

Hello!

Sorry to have let you down. However, I see that all of your campaigns successfully paused. But please bear in mind that Facebook works in a way that even though the ...