Extensiv Order Management

Extensiv Order Management

$1,000/month
Rating (3.9)
Reviews
Developer

About this app

Launched

August 24, 2015

Languages

English

Works with

Amazon, Walmart, Zapier, Quickbooks, SPS Commerce, Shipbob

Order & inventory management software with fulfillment strategies/visibility across sales channels.

Extensiv Order Management, is a central hub that allows you to see all order and sales activity, inventory, and fulfillment strategies. You can automate routine tasks and build order manipulation rules, order handling capabilities, and get notified when your attention is needed. Manage multiple sales channels with complete visibility on orders, inventory, and fulfillment activities.

Extensiv Order Management, is a central hub that allows you to see all order and sales activity, inventory, and fulfillment strategies. You can automate routine tasks and build order manipulation rules, order handling capabilities, and get notified when your attention is needed. Manage multiple sales channels with complete visibility on orders, inventory, and fulfillment activities. more
  • Advanced routing and processing tools to automate order management
  • Control and replenish inventory with warehouses and 3PL partner integration
  • Integrate and track shipping with orderbots and order routing
  • Forecast future demand with integrated inventory automation tools
  • Centralize insights and visibility with real-time dashboards and aggregated data

Pricing

Skubana Software

$1,000/month

Pricing starts at $1,000 a month. Please contact sales to request a personalized demo & quote.

  • Unlimited Users & Sales Channels
  • Access to ALL of Skubana's features
  • Dedicated Implementation Specialist and Account Manager

Skubana Software

$1,000/month

Pricing starts at $1,000 a month. Please contact sales to request a personalized demo & quote.

  • Unlimited Users & Sales Channels
  • Access to ALL of Skubana's features
  • Dedicated Implementation Specialist and Account Manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

78 reviews

Overall rating
3.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
November 30, 2023

I regret to say that my experience with this order management software has been nothing short of abysmal. Initially, they lured customers in with promises of connecting to unlimited stores on Shopify for no extra but the set amount of few thousands a month. However, this deceitful tactic swiftly turned into a money-grabbing scheme as they sneakily demanded an additional $10 for each Shopify store connected—a complete contradiction to their initial sales pitch.

The customer service is an absolute nightmare to deal with. Their representatives seem incapable of comprehending the simplest of issues, let alone providing adequate solutions. Contacting them feels like shouting into a void, as they conveniently evade responsibility and conveniently disappear once the contract is signed.

Their lack of integrity is staggering. They conveniently branch off from their promises and commitments the moment you put pen to paper. It's evident that this company lacks transparency and basic principles of ethical business conduct.

Overall, this software and the company behind it are an absolute disgrace. They are masters of false promises, shoddy service, and a complete disregard for customer satisfaction. I strongly advise against wasting your time and money on this appalling excuse for Extensiv order management software. Buyer beware—steer clear of this deceitful and untrustworthy company at all costs.

owlpack
United States
Almost 3 years using the app
May 19, 2023

We've been paying $5k a month for a software that hasn't worked for us for over 7 months, PLUS an implementation fee, we've been ghosted by their support team on calls that were scheduled to help us out, and the best they could offer was an $800 credit.

I'll repeat, we paid over $35k USD for a software that hasn't worked. When we mentioned to them we wanted out of the contract, they offered us an $800 credit and conveniently fixed the bug their software had saying it's fine to use now.

Their team has shown zero empathy for us, and the $800 credit is a spit in the face. I will not hesitate to leave Skubana/Order Manager out of the list of software I share with other eCommerce business owners in my network. Terrible product & service.

Viasox
Canada
About 1 year using the app
June 2, 2023

Poor software; as other reviewers comment, the company just cares about getting the contract. Is there a customer success team? Not that I have been able to identify.

Inaccurate costing, virtually no software flexibility and extremely poor reporting capabilities. Its an inventory system that does not provide transaction level reporting to review what transactions have occurred. No last receipt date field. The list goes on and on...

My advice: AVOID -- DO NOT CONSIDER AS AN OPTION.

ZF ERP Sandbox
United States
3 months using the app
December 20, 2016

We have been using Skubana for about a year now and it has really fixed our inventory issues. The best part - the staff. Emily walked through onboarding with us every step of the way and is still available to jump on a call or respond to us with questions. We have about 30,000 SKU's with inventory in our own warehouse and amazon.com - so we needed a software that worked well with both. We tried 5 different programs before Skubana, so we did our homework. We also used different shipping programs before, but Skubana eliminates those and really works well as an all-in-one solution. So, bottom line is If you are looking for an all in one solution to keeping track of inventory on all your platforms, issuing PO's, shipping, don't look any further. Skubana is the the best.

Goal Kick Soccer
United States
Almost 7 years using the app
January 27, 2020

Works great. Keeps track of my inventory fast and easy. Also updates customer orders quickly and easily with tracking. Customer support is fast. Great software.

Stoked Ride Shop
United States
About 6 years using the app

About this app

Launched

August 24, 2015

Languages

English

Works with

Amazon, Walmart, Zapier, Quickbooks, SPS Commerce, Shipbob

Built by Skubana

About Skubana

3.9 average rating

8 years building apps for the Shopify App Store

100 North Pacific Coast Highway, Suite 1100, El Segundo, CA, 90245, US

Support

Send a message

8883752368

support-oms@extensiv.com

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