Great experience with Skubana, makes our processes more efficient. Amazing support team that is always there to answer any questions and go far and beyond to make our work easier!
We have been using Skubana for a few months now, and we are very happy with how it's working so far. The order-routing functionality has helped us automate a lot of our workflows (splitting orders by inventory availability, routing orders by geography, etc.) and has reduced / eliminated the need for our team to manually manipulate orders. It has also been a great value-add to organize all of our different sales channels and has made it easier for our CX Team to check order statuses and inventory availability.
Great app and wonderful customer support. Helps you optimize your business with great analytics and inventory control not just from Shopify but also other marketplaces.
We are a high volume e-commerce company selling across many sales channels for 10 years now.
During those years we have tried many different platforms and none of them really worked out for us, they all always did some things right and many things wrong.
Skubana was our last try before trying to build our own platform (which could be costly and come with a lot of headaches).
Fortunately for us and kind of surprisingly, Skubana turned out to fill 99% of our needs.
They have direct integrations with all the majors sales channels and other e-commerce tools/softwares and they also have indirect (via third party) integrations with the rest of the lesser known tools and software one may need to run their ecom business.
They priced out much better than the previous platforms we used in the past and they offer support via chat at all times on top of having your account manager to help you out.
I am glad we gave Skubana a shot it helped us automate more of our business, saved us a considerable amount of $$ on payroll and overall just helped us grow our business over the last year plus we have been using them.
I do not usually write reviews, but felt the need to do so in this case with the hope it will help others that find themselves in the same situation i was in.
The customer support during the set-up period is great and very helpful!
The app is good for looking at all levels of inventory across different locations. I like how you can customize your purchase orders as well as seeing order issues.
We've been using Skubana for more than 2 years now. It was a game changer for us. It's great to have everything under one roof. Since we joined it looks like they've spent a great effort on fixing small bugs and now they're starting to add new features. All in all I highly recommend this platform.
As Skubana's second customer I've certainly seen Skubana through many evolutions - and there's no doubt business has significantly improved because of it. This is a great program to grow with since it's built for expansion.
The inventory tracking is airtight, and now that they've built a QBO connector, you have accounting natively integrated. Plus there are tons of integrations available so you can essentially plug and play.
Excellent support team, having the chat function in the dashboard is super helpful.
Stoked Ride Shop
Works great. Keeps track of my inventory fast and easy. Also updates customer orders quickly and easily with tracking. Customer support is fast. Great software.
We use Skubana for the fulfillment of our store's orders. Skubana Support is always helpful in helping us resolve issues with shipping services or inputting customs information for international orders. They provide prompt, courteous, and friendly service, and make an honest effort to resolve all issues. Shout out to Sandi at Skubana! She's helped us out on several issues with orders related to customs and shipping information. We appreciate her help so much. She always follows up and makes sure that all issues have been satisfactorily resolved. Thanks so much for great, consistent customer service, Sandi and Skubana Support team!!!
It has been great! Skubana is an important part of our business and has allowed us to manage our inventory as we have grown to thousands of SKUs
They have been willing to listen to us as we both grow together. They are always open to new ideas and changes that help us.
It has been important for us and now is not an issue we have in our company that will limit our growth.