Overall rating
3.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
January 25, 2021

Their onboarding process is the best and most hands-on I've ever experienced with any Shopify app developer. Their platform is really helping us take our inventory game to the next level and augments Shopify's built-in capabilities in so many ways. Love Skubana!

Moxi Shop
United States
About 3 years using the app
March 1, 2021

User friendly and great account support to transition from old platform. Chanels, routing tools, ease of use with our 3PL and purchasing functions have been highlights so far.

Salmon Sisters
United States
About 3 years using the app
March 17, 2021

Solid product and support team! It is nice to be able to auto route shopify orders to have Amazon fulfill

KOM Cycling
United States
Almost 3 years using the app
Edited January 22, 2020

There are tools that I hope I never have to work with. Fortunately, Skubana isn't one of them. I was completely new to logistics when I first used it 5 months ago and didn't know what I was doing, but I found my way around rather quickly. Here's what I like in particular

* Great customer support with short response time
* Feels stable
* Mostly intuitive
* Feature-Rich
* Short loading times
* Rather modern UI

Another good thing is the Marketplace, especially that it allows you to write your own app for it.

The biggest downside is its high price. Of all services and software we use, it is the most expensive one but maybe that's just because the price is (probably) calculated based on the number of orders and revenue - both of which don't say whether or not your company is making a lot of money ;-)

Other than that, there are not many cons I'm aware of. The UI could use some small improvements here and there (filterable tables, ambiguous use of the word "Export", fields that look editable but aren't) but those are really just minor issues.

Using Skubana for years - perfect!

Phaiser
United States
Over 2 years using the app
January 7, 2016

We <3 Skubana. It's the heart of what we do and helps us keep track of everything. When we have questions or need help they're responsive and always helpful. We recommend them highly!

Skullsplitter
United States
Over 2 years using the app
October 21, 2015

My company has used Skubana for 4 months now and we find it VERY helpful. It has great analytics and inventory tracking, and helps keep our shipping logistics centralized on one site instead of all over. Definitely recommend!

Powersplint 2
United States
Over 2 years using the app
January 27, 2020

Works great. Keeps track of my inventory fast and easy. Also updates customer orders quickly and easily with tracking. Customer support is fast. Great software.

Stoked Ride Shop
United States
Over 2 years using the app
December 1, 2020

Great experience with Skubana, makes our processes more efficient. Amazing support team that is always there to answer any questions and go far and beyond to make our work easier!

Caraway
United States
About 2 years using the app
April 28, 2016

We switched from a competitor's platform to Skubana about four months ago, and we couldn't be happier! Skubana accurately integrates our inventory quantities with eBay, Amazon, Amazon FBA, Sears, Rakuten, and our Shopify website, removing items from all of the sites when they sell out. I have clothing items (which have parent/children relationships) and had trouble with my previous platform because they couldn't handle the variations. Skubana has no issue with this type of inventory. In addition to pushing inventory to multiple platforms (from two different warehouses), it also has a built-in shipping module (which is excellent) and a built-in reorder Purchase Order system (which saves tons of time for reorders). Finally, their customer support (specifically Abdullah) has been incredible. When we have a question, he coordinates with the developers and emails back within a few hours to resolve my problem or answer our question. We also had a suggestion for adding functionality, and we saw it added within two weeks. Switching to Skubana was the best move our company could have made! Kudos to the Skubana's developers and customer service team!

Lilys Boutique Fl
United States
About 2 years using the app
April 10, 2017

As a jewelry company, we need to take special care of inventory tracking and management. We have plenty of moving pieces, some no larger than a pair of earrings, that must be accounted for at all times. Skubana helps us ensure we always know where our inventory is, which pieces sell the best across multiple channels, and when it's time to reorder so that we never run out of stock. The customer support at Skubana is fantastic. Our account manager is super helpful and quick to respond when we need her. One feature we can’t wait for is the listing tool to centralize our catalog management but it is currently being worked on by the Skubana team.

Pavoipearls
United States
Almost 2 years using the app