Extensiv Order Management , 79 reviews

After trying out many other well regarded solutions (Stitch Labs etc) we finally found our way to Skubana. It was recommended to us by several other high volume ($1M+) eComm shops, and so with a bit of trepidation we gave them a try. Best. Decision. Ever. We were on-boarded in a week, and fine tuned within our first month. We even were able to ditch our other shipping tool, ShipStation. The support team there has been top notch, and very responsive. Great work guys. You've earned our loyalty.

We switched over from Stitch Labs back in 2016 after hitting tons of performance issues with Stitch. We tested Ordoro, Trade Gecko, Sellbrite, Fishbowl and Skubana. While not any platform was perfect, Skubana was superior in performance and UI.

It wasn't all peaches and cream however, as there are still a number of frustrating limitations in Skubana and peculiarities in error handling. That said, it's balanced out by the fact that Skubana is the closest platform to truly being enterprise grade without the cost of NetSuite or god forbid, Channel Advisor. It handles multiple brands, multiple warehouses, infinite amount of drop shippers, has accurate report pulling and can quickly batch large amount of orders.

Most of the other platforms are simply not designed for large sellers and bottle neck in ridiculous ways. We make it a point to re-evaluate our inventory platform every year and keep coming back to Skubana after seeing everything out there. They are adding more features each year and focusing on volume sellers, which is a different tactic than other platforms which tend to go for small/med sellers.

Great experience with Skubana. Wonderful Customer Support and Account Managers, they always respond in a timely matter with accurate information.

We are a high volume e-commerce company selling across many sales channels for 10 years now.
During those years we have tried many different platforms and none of them really worked out for us, they all always did some things right and many things wrong.
Skubana was our last try before trying to build our own platform (which could be costly and come with a lot of headaches).
Fortunately for us and kind of surprisingly, Skubana turned out to fill 99% of our needs.
They have direct integrations with all the majors sales channels and other e-commerce tools/softwares and they also have indirect (via third party) integrations with the rest of the lesser known tools and software one may need to run their ecom business.
They priced out much better than the previous platforms we used in the past and they offer support via chat at all times on top of having your account manager to help you out.
I am glad we gave Skubana a shot it helped us automate more of our business, saved us a considerable amount of $$ on payroll and overall just helped us grow our business over the last year plus we have been using them.
I do not usually write reviews, but felt the need to do so in this case with the hope it will help others that find themselves in the same situation i was in.

We have tried over 12 different platforms for order management software and by far Skubana has exceed our expectations and met 100% of our needs

Their shipping component is area where we were a little skeptical however with the proper training we have mastered it.

By far, the launch process was the smoothest, and most knowledgable I have experienced since I have been selling online since 1998. I think NASA should look to Skubana for their next Rocket Ship launch.

We utilize Skubana for order routing and inventory management. It's a fantastic platform that has helped us leverage multiple additional technologies. Highly recommend.

Our company just finished on-boarding with Skubana. The interface is straightforward and easy to use. We have over 1,000 products and it's able to handle it. One of the primary benefits is having all of the features needed for an ecommerce system all in one place, instead of using multiple software packages.

Skubana is also very intuitive, so once you understand the logic how things work, the system makes sense. We sell on Amazon, Shopify, Ebay Walmart, etc. and it handles the order processing and shipping for each of these marketplaces. Adding new items is easy and the PO system works well. The Analytics are helpful and bring insight into your business.

I have been using Skubana for 3 months now and it has been a game changer for our business! We first started with a different company that was not based in the US. It was quite a bit cheaper, but it was pretty much useless! And their support was none existent. Skubana's support is amazing! They simply walk you through how to work their platform...as many times as you need! I highly recommend!

I've been a customer of Skubana since they began, and the experience so far has been pretty remarkable. The features they offer are powerful yet intuitive, and they roll out with new functionalities on almost daily basis. The number of features they offer is pretty ridiculous actually. You would literally have to combine NetSuite + ShipStation + Teikametrics + AutoMCF + Hublogix + Shipwire to get the full scope of what they offer, and you get all this in one centralized interface for a fraction of the cost.

There are no set up fees, no signup fees, no contracts, no custom development, nothing! It's all out of the box integrations with a simple pay-as-you-go consumption model, and I can leave any time -- which I would never do because these guys and girls truly work hard to not only earn my business, but actually keep it.

Speaking of which, their customer service is top notch -- attentive, helpful, knowledgeable and readily available. They take time out of their day to show me every little corner of Skubana to ensure I get the most out of the software. That sort of hospitality and patience made me feel like I’m the favorite customer.

The whole experience has changed my view on what an e-commerce software can be, or I guess what it should be! If you are serious about selling, you owe it to yourself to try Skubana. You won't be disappointed.

We have been using Skubana for a few months now, and we are very happy with how it's working so far. The order-routing functionality has helped us automate a lot of our workflows (splitting orders by inventory availability, routing orders by geography, etc.) and has reduced / eliminated the need for our team to manually manipulate orders. It has also been a great value-add to organize all of our different sales channels and has made it easier for our CX Team to check order statuses and inventory availability.