If you are serious about growing you e-commerce business you need an automated system to manage inventory and link all of your sales channels in one central location. Skubana solved this and then some for us. Designed specifically for e-commerce businesses this software has all the necessary tools that other competing software's may lack because they were designed for general business applications outside of the e-commerce realm. Exactly what we needed to automate repetitive, non revenue generating tasks to free up time to focus on scaling our business. Would definitely recommend to other e-commerce sellers.
We've tried a few inventory management solutions and Skubana does most of what we need, including bundling! We love the auto PO feature, the fact that it ties in with the channels we are selling on, it's got some useful analytics and I can't wait for their listing management features come online so we can manage our listings across multiple channels from one spot.
It's been a big time saver for us and allows us to focus on growing our business rather than managing it.
Love Your Melon Foundation
Skubana helped us to fulfill the shipping needs of our Campus Crew Program as it grew to more than 840 college campuses during the 2016-2017 school year. Skubana's shipping platform allowed college students across the country to successfully carry out Giving Events for hospitals, support facilities and individual families to help improve the lives of children battling cancer.
Skubana truly understands the needs of E-commerce businesses. Intelligent real-time Inventory management that works.
We have used several order manager systems in the past. StoneEdge, ShipHero and currently Skubana. It's fair to say switching systems is not an easy task and requires alot of game planning in advance. Going through this process, I would say we have extensive knowledge in setting up the flow.
Getting into Skubana, I would have to say it is the one of the best systems we have used thus far. That being said, all systems need a plan of action before launching and Skubana while easy to set up, the hardest part is knowing how you are going to use this software and tailor it to your business needs. If you batch ship thousands of orders a week and ship from your own warehouse, using this system correctly with barcoders software and setting up your orderbots properly, you can literally have a zero % ship error rate, save tons on shipping and run an efficient warehouse with less staff.
Skubana reports showing listing profitability, you can now see where you are losing money after 3rd party fees and shipping. (only flaw if you collect sales tax, Skubana does not recognize this yet and it is added to your order profit, but I think they are working on a fix) If you want to dig even deeper you can load in your bulk overhead costs (exclude shipping and platform fees as Skubana already calculates these numbers) and truly see after rent, salaries, ect. if you are profitable.
The only major flaw is the Returns process which does not allow you to process a return easily. The system is not set up to allow returned "new" items to be added back into inventory without and extra step. In addition we cannot process a return without generating and RMA 1st. Many times we just receive returns back, so this creates a flow hiccup. We have to handle returns as 3 step process. We process the return by adding notes in Skubana about the return, go to the platform to process the refund and then add the item back to inventory if new. This also creates a false report on profit as returns are not calculated in the way we do them. However we rely on Quickbooks for financials, so this is a minor oversight for the moment. If addressed by Skubana team, this would be a complete system.
If you are considering making the switch and have questions, feel free to ask Skubana to email me.
Powerful software that helps us manage our re-order points, inventory levels and multiple channels in a single pane of glass. Highly recommend their service which has been proactive and responsive as we got on-boarded and expanded into multiple warehouses.
As a jewelry company, we need to take special care of inventory tracking and management. We have plenty of moving pieces, some no larger than a pair of earrings, that must be accounted for at all times. Skubana helps us ensure we always know where our inventory is, which pieces sell the best across multiple channels, and when it's time to reorder so that we never run out of stock. The customer support at Skubana is fantastic. Our account manager is super helpful and quick to respond when we need her. One feature we can’t wait for is the listing tool to centralize our catalog management but it is currently being worked on by the Skubana team.
Smart, Simple and Affordable. The perfect "AI" for Orders, Inventory and Analytics.
As a lean, frugal, and fast growing startup that sells products direct to consumer via multiple online channels, we needed a platform to manage complex orders, control inventory from different vendors, and provide useful analytics to help us focus on what matters to us: grow our business.
Skubana does that. It's smart, simple and affordable. It's the "AI" for Orders, Inventory and Analytics. And the onboarding and support team is responsive, knowledgeable, and customer oriented.
If you are looking for a comprehensive, still affordable platform, I strongly recommended you consider Skubana.
Hydro House And Garden
Great customer support, application and the one stop shop for all e-commerce. It runs fluently with the multi channel functions it is the best program on the market. Tried 6 different applications leading to this one because they would be missing a features that were not integrated. This has everything integrated inventory/shipping/Analytics/POs/Multi User log ins. Best program on the market that is always improving.
Goal Kick Soccer
We have been using Skubana for about a year now and it has really fixed our inventory issues. The best part - the staff. Emily walked through onboarding with us every step of the way and is still available to jump on a call or respond to us with questions. We have about 30,000 SKU's with inventory in our own warehouse and amazon.com - so we needed a software that worked well with both. We tried 5 different programs before Skubana, so we did our homework. We also used different shipping programs before, but Skubana eliminates those and really works well as an all-in-one solution. So, bottom line is If you are looking for an all in one solution to keeping track of inventory on all your platforms, issuing PO's, shipping, don't look any further. Skubana is the the best.