Slaite POD ‑ Print‑on‑Demand

Terrible customer service. We've been waiting for responses to emails from their head of customer services for weeks despite repeated attempts. They routinely don't know who they're communicating with, using incorrect names, sending you other client's imagery, not addressing parcels correctly etc. Decent pricing, decent quality products. Overall, avoid.

password reset glitch, terrible support been emailing for weeks . icant get any assistance this has been a bad experience and i need it resolved

I love this app, they have wonderful customer service and are always quick to respond to any questions. The quality of garments and printing is excellent and very quick turn around time. Highly recommend this app! Very happy to support Canadian POD as well! ⭐

I am loving this app. The product creation editor is way easier to use and much better than the previous apps' editor I was using. I had my sister do a test order and the products arrived in the allotted timeframe and I was happy to hear the print quality and clothing were both high quality. Really really happy so far. Would love to see some sizing charts, as incorrect size is one of the main reasons for apparel returns. Beyond that, loving it.

So we needed a simple solution for our merchandise and Slaite delivered high quality options! Is the app perfect? No, but given how it’s only been a year I will say that what they have done has been impressive! Pros:
- lots of options for clothes, and since it’s print on demand you can design to your hearts intent
- affordable costs for both the clothes and shipping - great customer support and user experience Cons:
- no international shipping options
- limited shipping options. They could only ship directly from their wear house. I’d love the ability to override shipping to a retail location/intermediate facility for holding while also keeping the record intact on my orders page
- the ui for designing the clothes can be buggy
- the pregenerated images put on the site aren’t transparent, which sucks for theming Will we still use them in the future? Absolutely we love the service and it is amazing. Fix the cons I currently have though and you’ll have a way better experience.