TikTok Shop Connector — SPL
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (267)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its user-friendly interface and seamless Shopify integration, which simplifies product uploads and management. They value the real-time syncing of products, orders, and inventory across multiple locations. Exceptional customer support is frequently highlighted, with team members like Rawail, Ryan, and Zarmina noted for their responsive assistance. The app's support for multiple currencies and languages helps merchants expand globally, while customization options and AI-powered tools improve product categorization and visibility. Merchants recommend it for enhancing e-commerce efficiency and effectiveness.
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As a new user of SPL, I was initially overwhelmed by the integration process, but the support team made it incredibly easy. Anna was fantastic in helping me get set up. She answered all my questions and provided step-by-step instructions on how to resolve a few syncing issues. Her professionalism and promptness were exceptional.
Thank you so much for your feedback! 🌟 It’s fantastic to hear that Zarmina was able to walk you through the syncing process and follow up to ensure everything was sorted. Your satisfaction is our top priority! 🙌
pretty smooth, great Knowledge, helpful and got it done
Thank you for your amazing review! We strive to make the Shopify x SPL-TikTok Shop integration seamless and are constantly upgrading our product with new features.
Rawail is easy to work with and efficient! He always assists with all of our needs quickly and helps with any questions or concerns.
Thank you for your amazing feedback! We’re so happy to hear that Rawail has been quick and efficient in assisting you with all your needs. Providing top-notch support is one of our priorities, and we’re glad Rawail has made a positive impact. If you have any more questions or concerns in the future, we’re always here to help!
The app is very practical and the support provided was invaluable for setting up my TikTok shop
Thank you for your amazing review! We strive to make the Shopify x SPL integration seamless and are constantly upgrading our product with new features.
I had the pleasure of working with Zarmina during my setup of SPL, and I couldn't be happier. She was incredibly attentive, guiding me through every step of the process with expert knowledge. Whenever I hit a snag, Zarmina was quick to jump in and resolve the issue, explaining everything clearly along the way. Her friendly demeanor made me feel comfortable asking questions, no matter how basic. With Zarmina’s support, I feel fully equipped to take advantage of all the features SPL has to offer!
Thank you for being a loyal user! 🌟 We’re so glad to hear that Zarmina has consistently provided valuable support for your integrations. If you ever need anything else, you know where to find us! 😊
Zarmina was very helpful! She reassured me that I was in good hands and provided insightful tips that made my experience much better. I appreciate the level of service she offered.
We appreciate your feedback! 🌟 While you’re still evaluating SPL, we’re thrilled that Zarmina’s support stood out to you. Her attention to detail is truly exceptional. If you have any questions during your trial, don’t hesitate to reach out! 😊
Arranged 2 calls, both not attending.
Try to connect to live chat multiple times, which is never live. Never able to connect anyone
Support is non exist.
Will move on to other company which offer the same function but with better service.
Hi, We sincerely apologize for the inconvenience caused by our unavailability during the period from October 27th to 31st, which was clearly marked in our app banner. Our support team was on a scheduled holiday, and we regret that this affected your experience.
We're committed to providing reliable support and are here to assist you now. If there’s anything specific you still need help with, please don’t hesitate to reach out—we’re fully operational and ready to address any concerns you have. Thank you for giving us the chance to improve, and we hope to restore your confidence in our service.
Ryan’s customer support was outstanding, providing quick and effective solutions to any problems we encountered. This app has greatly improved our efficiency.
Thank you, Mux Deals! 🌟 We’re thrilled to hear that Ryan’s support made a positive impact and that SPL has boosted your efficiency. We appreciate having you with us! 🚀
Rawail was incredibly helpful and polite. They provided quick and accurate answers to all my questions. I love chat support—it's fast and convenient. I'm loving SPL!
Thank you for your amazing review! We strive to make the Shopify x SPL integration seamless and are constantly upgrading our product with new tools.
I would totally recommend SPL. It was very easy and quick to use, and Zarmina was there to help me every step of the way.
Thank you for sharing your experience! 🌟 We’re delighted to hear that Zarmina provided you with such thorough and insightful support. Her dedication to making you comfortable with the app truly shows. If you need further assistance, we’re just a message away! 😊