Sledge: Product Filter, Review

We use this app to display product filters horizontally on Collections pages, as well as stock count on product cards. The setup was easy and it does exactly what we wanted it to do. I have had to contact support a few times and every time they have been great.

Please be aware: you will not believe what they have done. Do not trust this company or this app with your website. Without mixing emotions, we are outlining the issues one by one:

1.Without any warning, dispute, or incident — right as we entered Q4 — they uninstalled the Sledge app on their end. They did this without providing any notice and without responding to any of our emails. This is a clear violation of Shopify’s developer and merchant terms, and an extremely unprofessional move. They even did it without collaborator access, which directly violates the terms, and we will be filing a complaint.

2.When we attempted to reinstall the app, we received the error: “This app cannot be installed on this store.”

3. They repeatedly accessed our site from different IPs and VPNs. Shopify’s system flagged this as spam and blocked their IPs. They then assumed that we had blocked them. We even have emails where they admitted this. When we asked them to provide their IPs so we could check, they refused.

4.The support team does not respond to questions for days. When they do acknowledge issues, they admit them but do not fix anything.

5.The backend UI is extremely confusing, and although they say they will help, they never actually provide assistance.

6.Hamdan deliberately ignores emails. Hidayat Sagita, who uninstalled the app, is most likely the owner of the company. Their own website does not even have a contact page, and many of their pages are generic placeholders.

5.They run their services through offstack.io, but that site itself is just a single-page 404-like placeholder.

6.You cannot find any legitimate information about this company, which is a major red flag.

That’s all for now — we may edit this review further if necessary.

Hello..!

I'm Satya Samareddy..,

I'm very happy with this sledge app because every feature is working here except that A-Z alphabetic order process and coming to the support assistance they are very talented and good response. I'm happy with their great responses in time, it's very helpful to me. I'm completely done with my filter ticket because of the support team.
Thank you...! : )

A great app with a great support team. I was able to achieve my desired results with clean-looking custom filters and a wish list page. Support is very helpful and informative. They were able to help with my setup and fix any details that I struggled to do myself.

Absolutely unreal support. The amount of work the Sledge team did for us to earn our business is unbelievable. We've been on Shopify for 3+ years and have never seen this much dedication from the developers of an app. On top the amazing support, the app works great once the tweaks were done. It works extremely fast and we are very satisfied with the results. If any issues rise, a simple email is sent to the Sledge team and they work tirelessly to take care of it. 100% recommended. The Sledge team have built something awesome!

We've been using this app for ~1 year to maintain an improved product filter/search experience for our nearly 20,000 product inventory. The features you get for the subscription price are worthwhile. It also works with Hydrogen, which is rare.

I had an issue with the app, and the developers responded with a fix before the day was over. Highly recommended for the storefront value and support you get from this app.

Fantastic app and even better support!
We run a store with an extremely large product catalog (+200 000 products), and Sledge has been the best solution to bypass Shopify’s 5,000 product per collection limit while still providing powerful filtering. We have several of stores and have used similar apps on the other stores, all of which are more expensive and less powerful.
The team has given us exceptional support and even helped with custom fixes. Highly recommended – great value for the money!

I wanted to take a moment to express my gratitude and share my positive experience with both the Sledge app and their outstanding support team.

Their proactive approach in enabling the Options Range for us while giving us the freedom to configure additional options is just another example of the exceptional service we’ve come to expect from Sledge. It’s rare to find a team that is so responsive and attentive to their customers' needs, and your efforts do not go unnoticed.

Thank you once again for your hard work and dedication. If there’s ever an opportunity to recommend Sledge to others, rest assured that I will enthusiastically do so. Please don’t hesitate to reach out if there’s anything further I can share about my positive experience.

Best regards,

We’ve tested several filter apps for product pages, but Sledge is by far the best solution we’ve found!

The app is incredibly versatile and powerful, with a clean interface and smart functionality that just works. The preset settings help you get started in no time, while advanced users can fine-tune nearly everything.

We especially appreciate the built-in translation support, which makes it easy to adapt the app to any storefront language. Plus, having the option to add custom JavaScript and CSS directly in the app gives us full flexibility without touching the theme code – a huge advantage.

The pricing is very fair, especially considering the outstanding support. The team responds quickly, implements changes with care, and always finds a solution. Working with Sledge has been a smooth and professional experience from the beginning.

It’s clear there’s huge potential behind this app, and we’re excited to see what’s next. If you’re looking for a reliable, flexible, and well-supported filter app – this is it!

What a great experience!

This app ticks all the boxes:
- it is practical, efficient, and on top of that, it integrates other very useful features.

- unbeatable value for money

- and the icing on the cake, a technical team of unparalleled professionalism: they took care of my store as if it were their own.

Thank you so much !

I absolutely recommend.