The majority of your customers are probably asking you the same questions over and over. By adding an FAQ to your store, you will see an immediate reduction in customer support enquiries.
Simple Content Management
SlimFAQ gives you the ability to quickly and easily create questions and answers using a very intuitive WYSIWYG editor. Answers can also include images and videos.
Users can easily search for answers within your FAQ, SlimFAQ will display and highlight matching answers.
SlimFAQ supports English, Dutch, French, German, Korean, Norwegian, Russian, Spanish, Thai, Japanese and Chinese (Simplified and Traditional).
For advanced users, we also offer the ability to add custom logos and CSS to make the FAQ perfectly match your store branding.
- Developer website
- +1 (844) 4466968
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
I tried SlimFAQ but I needed help, I wrote in section of FAQ to you but no answer. Please could you tell me how I can remove 'powered by SlimFAQ' in the end of the page?
Pure Hearts International
***UPDATE*** The developer showed me how to fix/not be concerned about the first/third items below. But the second item, after almost a month waiting, is still not fixed so until such time as I'm notified it is fixed, I'm dropping my original 3-star rating to a 1-star.*******
As the first reviewer accurately testified, it IS easy to set up and easy to use. However, there are some improvements that need to be made immediately.
First off, it's nice that, when your page loads, the app is minimized, for me, in the lower right hand corner. What's bad, however, is that when you click on it to maximize it, a) it's WAY TO BIG and TALL and overlaps some very important stuff at the very tippy top upper right hand corner of my page AND, as far as I can tell, once it IS maximized, there is NO WAY on God's green earth to MINIMIZE it again. The only way that I've been able to re-minimize it is by reloading the page and that's really not cool. So the developer needs to fix this or tell me where this can overwise be done cause I've looked and looked and poked and clicked and I'm not finding it anywhere.
Second, there is NO WAY that I can see whereby one can JUSTIFY the text. I'm talking about
because no PROFESSIONAL site has UNjustified text ANYWHERE. Looks VERY, VERY amateurish. This is VERY bad and needs to be fixed as well.
Finally, the 3rd thing I'm very concerned about, and fixing it would solve the 2nd problem/paragraph above, is the apparent fact that despite their being a "code" button in the text editor, IT DOESN'T ACTUALLY SAVE/PROPERLY DISPLAY HTML code! Every time I click on the "code" button and put in html code and then click on SAVE CHANGES, instead of getting nice text with LINKS in it and stuff, I get the ACTUAL HTML CODE DISPLAYED in the VISIBLE TEXT BODY displayed to customers! Bad, bad, and very bad.
These three things need to be fixed ASAP, immediately. Once and if they are fixed, and if the developer/developers contact me by email or whatever to let me know that they are fixed, I will up my star rating from the current 3 to 4, maybe even as high as 5 stars.
Thanks for the effort and looking forward to continuing progress!
John Carson Lester Jr, Founder of Pure Hearts International
Thai Baby Boutique
So simple to set up, I had my FAQ up and running in just a few minutes!
Really nice integration also, very clean UI.