Reviews (401)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its exceptional customer support and ease of use, noting its straightforward installation and user-friendly interface. Its integration with WhatsApp enhances real-time customer communication, improving service and engagement. The abandoned cart feature effectively reduces cart abandonment rates and boosts sales. Merchants also value the extensive customization options, allowing them to tailor the app to their specific needs. The app is free, making it particularly attractive for small businesses looking to optimize operations and improve customer interaction, conversions, and satisfaction.

December 9, 2022

Amazing Customer care and support I got today.
Amazing.
I recommend this app to all those who are looking for some good whatsapp solution.
Manoj Goel
India

NBSGLOBAL
India
3 months using the app
March 19, 2023

I recently had the opportunity to use WhatsApp Chat and Support, and I have to say I was impressed with the level of customer service I received. The representatives were friendly, knowledgeable, and responded to my inquiries in a timely manner.

Home Improvement Gear
United States
3 months using the app
March 3, 2023

I recently had an issue with the app and reached out to their customer support team for assistance. I was fortunate enough to get connected with Ruby, who was extremely helpful throughout the entire process. She patiently listened to my issue and provided me with a quick and effective solution.

In addition to the excellent customer support, the app itself is also fantastic. It's user-friendly and has all the features I need to manage my tasks efficiently. I particularly appreciate the app's sleek design and intuitive interface, which make it a pleasure to use.

Overall, I highly recommend this app and commend Ruby for her outstanding customer service. Thank you for a great experience!

shimpherz
Pakistan
3 months using the app
November 8, 2022

Best service, very helpful. This is app works fine. Piyush was very helpful throughout the entire process. Super happy! Highly recommended.

watchontime
India
3 months using the app
April 3, 2023

I am really satisfied with the app and also the support team. Keep it up!
I am looking forward to have a great journey with you.
Thank You!

Ladyland.pk
Pakistan
3 months using the app
February 28, 2023

The app works really well, much better than other similar apps I have used. The support team are always available to help and respond within minutes. Love the app. Thanks

My Little Jubba
United Kingdom
3 months using the app
November 30, 2022

Ótimo para resgate de carrinho abandonado, o único app que encontrei gratuito com esta função. Tem funcionado bem!!

Level T-Shirt
Brazil
3 months using the app
November 15, 2022

ITS A GREAT APP . ONE SHOULD MUST TRY FOR THEIR SHOPIFY STORE IF YOU WANT TO ADD WHATSAPP SUPPORT ON YOUR WEBSITE LOVED IT

Vegan Soul
India
3 months using the app
December 27, 2022

The support was very quick and efficient and having this app definitely will increase the conversion rate

Feroce
Namibia
3 months using the app
December 21, 2022

Easy to use, good support and does the work pretty well. Configuring the settings is easy, the only upgrade I would suggest is to have the setting that whatsapp icon size should be configured.

Organise your nest
India
3 months using the app