Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless integration, and exceptional customer service. They value its easy setup, customization options, and real-time communication via chat. The app's abandoned cart feature is noted for increasing customer satisfaction and sales. The support team is praised for their professionalism and clear instructions. The app is free with eagerly anticipated updates.

September 4, 2019

It won't be possible for our agents to available at the live chat to answer every query from the customers. But this app helped us to get query on the WhatsApp platform so agents are replying them easily and communicate faster as they can. This helps us to get in touch with the customers more. Very Happy :-) with this app.

About 1 hour using the app
Dab Commerce replied April 2, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

October 11, 2022

Fantastic support and really easy to set up. intuitive and robust in my opinion. This will go on many of our Shopify sites. This is better than any app I have ever installed yet.

My Ocean
43 minutes using the app
November 17, 2022

I had just installed it. So far looks ok. I think the APP is easy to set up. I do wish that WhatsApp business itself has chatbots functions though. Right now setting up the quick replies and will update here again after using this for a few days more.

MJ Store SG
38 minutes using the app
October 31, 2022

Very good app and I love there customer care service.. i was facing a problem and contact with them they fix it in seconds

38 minutes using the app
November 25, 2022

Good App and Customer Support as well.
Got Call and Message from Support team as soon application was installed and helped us in finishing setup and few changes according to Our need.
Customer support executive Piyush was friendly and Supportive Keep it Up

37 minutes using the app
October 22, 2022

Excellent customer services! Made everything clear so it was easy to understand went over all of the options. Thanks

Mahone's Wallpaper Shop
United States
37 minutes using the app
November 29, 2022

Looking forward for abandoned cart feature. Overall app is great. Customer care help was also very cooperative.

31 minutes using the app
November 29, 2022

Great support, got fast response and easy to understand instructions via video call. Had and issue that was very simple, and was sorted out quickly.

All Terrain Africa
29 minutes using the app
November 21, 2022

Piyush fue de gran ayuda para implementar el chat en nuestra tienda, conoce perfectamente el producto, y puedes implementarlo en tu tienda en menos de 10 minutos.

Crocs Venezuela Oficial
23 minutes using the app
November 21, 2022

amazing, super helpful initiation and set up video call immediately, super customizable and everything I needed. thanks!

United Kingdom
22 minutes using the app