Reviews (1,093)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store menus with its user-friendly drag-and-drop interface, allowing easy customization with images, text, and various styles. It supports multilingual setups, ideal for global e-commerce sites, and ensures responsive design for optimal function on both desktop and mobile devices. Exceptional customer support is frequently praised, with a responsive team available even on weekends and offering custom coding assistance.

August 22, 2024

A little harder to set up than I would have liked (required editing site code) but far more customizations than my previous menu app and now works well.

Diana West LactForms
United States
3 days using the app
Qikify replied August 26, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
If there is anything we could help you to increase your satisfaction with our app, please don’t hesitate to contact our support team at support.qikify.com.

Cheers!

November 10, 2024

Application fonctionnelle. SAV proactif. Equipe à l'écoute même le dimanche. Temps de latence parfois sur l'interface utilisateur. Merci à l'équipe Shopify.

DECOLIM
France
2 months using the app
Qikify replied November 11, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
If there is anything we could help you to increase your satisfaction with our app, please don’t hesitate to contact our support team at support.qikify.com.

Cheers!

August 3, 2024

its good

Divine Velvet
Pakistan
About 2 months using the app
Qikify replied August 22, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
If there is anything we could help you to increase your satisfaction with our app, please don’t hesitate to contact our support team at support.qikify.com.

Cheers!

March 21, 2024

It is really nice Mega menu I love it.

Chia fashions
India
3 months using the app
Qikify replied March 25, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
If there is anything we could help you to increase your satisfaction with our app, please don’t hesitate to contact our support team at support.qikify.com.

Cheers!

December 5, 2023

great and very user friendly

The Body Shop Angola
Angola
2 months using the app
Qikify replied December 13, 2023

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
If there is anything we could help you to increase your satisfaction with our app, please don’t hesitate to contact our support team at support.qikify.com.

Cheers!

Edited October 10, 2019

After Qikify customized my app for mobile, I found that the menu expanded and froze on landscape mode. It works fine on portrait.

I contacted support asking them to fix their mistake in landscape and Duke eventually took on the project and after some back and forth my issue was resolved.

There are some bugs depending on your theme, but I think that their customer support is willing to cooperate to get the app just as you like it..

True African Art
United States
About 4 years using the app
September 22, 2020

Like all apps, some of the language/terminology could be clearer but on the whole I was pretty happy with it. The support was excellent and helped me overcome a couple of glitches.

RAISED FIST
United Kingdom
Almost 3 years using the app
Qikify replied September 23, 2020

Thank you so much for your review!
We're glad to hear that you're enjoying Smart Menu.
We would like to ask if there is anything we could do for you for a 5-stars rated? If not, don't worry, we just want to make sure that our users are 100% feeling great when using Smart Menu.
Hope it'll bring even more benefits to your store and you.
All the best!

October 20, 2020

Truly a great app. Love the customization capabilities. The support team is very responsive and efficient.

Mopani Pharmacy
South Africa
Over 2 years using the app
Qikify replied October 21, 2020

Thank you so much for your review!
We're glad to hear that you're enjoying Smart Menu.
We would like to ask if there is anything we could do for you for a 5-stars rated? If not, don't worry, we just want to make sure that our users are 100% feeling great when using Smart Menu.
Hope it'll bring even more benefits to your store and you.
All the best!

March 14, 2022

I cant use shopify without smart mega menu. i will defenitively use it all days.
it need other apps thats not free

A Fancy House
France
About 1 year using the app
Qikify replied March 18, 2022

Thank you so much for your review!
We're glad to hear that you're enjoying Smart Menu.
We would like to ask if there is anything we could do for you for a 5-stars rated? If not, don't worry, we just want to make sure that our users are 100% feeling great when using Smart Menu.
Hope it'll bring even more benefits to your store and you.
All the best!

Edited October 23, 2019

Contacted with Cedrus and this was a terrible support! Just 3 days ago i tried changing the font-size of my Menu, I adjusted to 16px and nothing happened. I certified that it did the same thing with a clean cache, so its not because of me. Contacted them and they said its because my app is not updated, I pay to have an app and why is it not updated? This is the second time they say stuff like this to me! Then i ask if they can help with personalising the menu (really small stuff), sent a picture to see if they could help. They changed stuff on the store, but then completely ignored the mobile version, so my store got all messed up and they respond to you 1 time a day, if what they did was wrong then good luck you have to wait until next time, to MAYBE, have stuff fixed. Very unprofessional app support, I still have my store messed up and they don't even care. The worst support I've seen on Shopify. Do not buy this.

UPDATE: They have come around after this review and helped me with this, fixing the error. Hope the professionalism improves.

UPDATE: I have help them a lot in correcting the display of the menu on iPhones, iPads, etc. They have been available to improve and helpful!

Bem Estar Essencial
Portugal
12 months using the app