Reviews (1,123)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for improving site navigation and aesthetics, noting its ability to neatly display extensive collections and enhance customer experience. The app is user-friendly with customizable, drag-and-drop menu designs that fit various themes and is reliable with no technical issues reported. Exceptional customer support is frequently highlighted, with fast responses and proactive help in resolving theme compatibility or display issues.
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Been using this app for about 1-2 months. Not user friendly, and customer service is beyond hard to reach. When they do finally answer, it's with vague answer, and no solution to problem. If you website has multilanguages, then you're screwed, because the multilanguage cannot translate the mega menu, and this app does not support anything beyond basic name. So they don't have a solution, and does not really care to be honnest. There's a bunch of other apps for this, I'm shopping another one right now. Do yourself a favor, and find another one than this one.
***UPDATE : Reached out to our internal developers, AND to shopify developers, and both confirmed that all of the issues we have is related to their app. Filed an official complaint. Again, cannot stress enough how much trouble you'll get with this app, and how easier it is to simply start working with another one from the start.
Hi there,
We sincerely apologize for your experience with our app.
Our support team sent emails to you in order to help you fix the issue but it seems you have not received it.
Could you check your email folder again?
Me funciona perfectamente y el soporte es muy rápido y efectivo
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
I've used this app for years with 2 different businesses. It's easy to use and it has the features. I'm a big fan...support is top notch every time I reach out.
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
Easy to set up and navigate.
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
very good customer service
Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
NO WORK AT ALL!!!!!!
Hi there,
We sincerely apologize for your experience with our app.
We notice that you did not send us any ticket regarding the issue so we're unable to help you in real time.
Please be advised that our team is always here for you at any time, so please don't hesitate to reach out when you need assistance.
The app is easy enough to use when you're starting out, which is a plus. However, I've encountered several other apps that are almost identical and might be better options. Unfortunately, I've already set everything up in this app, so switching would be a hassle.
The main reason for the low rating is the poor customer service. As a new business, I needed help and guidance, but that was not the case with this app. The support was slow, unprofessional, and overall lacking. If you're new and anticipate needing assistance, I would recommend finding another app that at least offers live chat options for more immediate help.
Très pratique je recommande
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
The navigation bar and menu functions and viewing features have been added, which helped me very much.
Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
Qikify App is really useful, simple and with many features. Creating mega menu with it is super easy. Besides the support helped us to fix some problems due to the theme we are using in our shop and was quick, effective and cooperative. We recommend it!
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team