Reviews (1,124)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving site navigation and aesthetics, noting its ability to neatly display extensive collections and enhance customer experience. The app is user-friendly with customizable, drag-and-drop menu designs that fit various themes and is reliable with no technical issues reported. Exceptional customer support is frequently highlighted, with fast responses and proactive help in resolving theme compatibility or display issues.

August 26, 2019

Hi,
I tested the other two applications Globo and Buddha mega menu, and Smart menu and the best for me.
A lot of possible configuration, easy to use, fast loading.
For more configuration, I advise you to add the two lines of css in the application.
It's really not complicated, and there is a tutorial video and text very well explained.
It really deserves its price, and thanks for your work done!
Good continuation,
Cheers.
(Their other applications are also excellent, go try them)

Contact Pêche
France
About 5 years using the app
Edited December 28, 2023

This is a fantastic app providing a professional menu system for my Shopify site. Very easy to use, update and manage. I had an issue with the menu not displaying in Shopify and the team was quick to respond and fix it. Excellent support, thank Sebastian.

Mike

Michael Malta Studio
United States
About 5 years using the app
Edited May 28, 2024

Excellent app, I use in my 2 stores. Good customer support and service

Berkey Water Canada
Canada
About 5 years using the app
October 26, 2019

I checked out for a lot of mega menus and Smart Menu from our opinion is simply the best. I would give more than 5 stars if I could!

First, even though there are a hugh set of options to layout the mega menu (which is good!) it is one of the most user friendly app I came accross. The UI and ease of use are just state of the art if not more. You can even edit it easily on a mobile device. The outcome is just brilliant (great looking menus) and is highly performant.

Smart menu also comes with a big set of templates which help to get started quickly. But it also helped us to get new ideas on how we can setup our menus. And it really helped us to figure out how things are working.

One of the most important aspects for us was always customer support. And here I can just give 10 stars. We had several initial questions and also needed help to customize Smart Menu to work with our customized theme and other apps. In person, Duke and Michael from the Qikify team, were highly responsive and engaged to get everything working quickly.

Last I would like to mention their Mobile Menu app and we were happy to come accross it. It really helped us now to have a real cool menu that is optimized for mobile devices.

Reitsport Wüst
Germany
About 5 years using the app
Qikify replied October 27, 2019

Thank you for your great review!
We're glad that our apps can help, and if you're interested please check out our other apps as well: https://apps.shopify.com/partners/qikify
Cheers.

February 1, 2022

This app is amazing! It's easy to use and comes with so many options, even with the free version. I wanted to tweak a few things on mine and support always answers within 24 hours (usually late the same night). Highly recommend it. An excellent and inexpensive way to take your shop to the next level.

The Scarlet Wagon Boutique
United States
Almost 5 years using the app
Qikify replied February 10, 2022

Thank you for choosing Smart Menu! It's great to hear that you like our app.
We're looking forward to bringing even further benefits to you and your store.
If you have any problem, feel free to contact our support team at support.qikify.com.

Cheers!

Edited February 12, 2020

Great app and equally great service. We needed a tweak to the display of the menu to fit with our store theme. This was sorted out quickly and efficiently.

Letterfest
United Kingdom
Almost 5 years using the app
Qikify replied February 12, 2020

Thanks for your review!
We're glad that we can help and hope the new menu can bring you a positive result soon.

March 15, 2019

Great app. Great and fast, friendly customer service. When I need help, they very quickly fix my issue.

Global Construction Supply
United States
Almost 5 years using the app
Edited September 10, 2020

This is the best menu plugin.

Previously, I gave it a one star rating. My menu completely disappeared. The developer of this app told me that Shopify changed something without notifying plugin developers. It has since been fixed.

Veranda Tile & Decor
United States
Almost 5 years using the app
Qikify replied September 10, 2020

We're so sorry for the problem.
Shopify has just released a new update for its data-loading method without any announcement, so we've tried our best to update Smart Menu instantly to match the new requirement.
The downtime was still nearly 1 hour, we're sincerely sorry for this unexpected incident.
The menu should be working normally now, could you check again please? If not, please try to hard refresh (Ctrl+F5) to clear cache, or contact us at support.qikify.com.

Apologize for any inconvenience and hope for your sympathy.

Edit: Thank you so much for your update!

December 23, 2019

I love the app. Usually, some of these features do come with the templates themselves but for someone like me who isnt willing to remove all the custom changes to the site, this works just fine. I like it and its definitely user friendly. Plenty of options to work with.

Teatoxlife
United States
Almost 5 years using the app
Qikify replied December 23, 2019

Thank you so much, this is such a great review. We're glad that you enjoy all functions.

August 26, 2021

Gave me excellent support when I had a theme issue that conflicted with the menu. Great amount of features that are easy to use on paid.

Little Colorado
United States
Almost 5 years using the app
Qikify replied August 27, 2021

Thank you very much for your review!
We're glad to hear that you enjoy using our Smart Menu. Hope it can bring even more benefits to your store.