Reviews (1,138)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design that simplifies navigation and boosts website professionalism. They value the easy setup, extensive customization options, and the responsive customer support team known for effective problem-solving. The app's reliable performance and versatile features meet a wide range of navigation needs, from simple to complex mega menus, enhancing online store functionality and customer experience.

September 7, 2020

Beautiful app. Look elegant on my website.. and I'm enjoying the process of editing. It's what I've been looking for and the price is reasonable. Thank you!

SHERATIQUE
Saudi Arabia
About 2 months using the app
Qikify replied September 8, 2020

Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.

Cheers!

May 10, 2021

This app does exactly what I needed to, it’s easy to design really good mega menus, and I was more than willing to pay eight bucks a month so that my customers can easily navigate my site and buy more. I asked customer support a question because I was having trouble with some thing, and they fix the problem for me, with no issue. Can’t recommend them enough, and investing in a mega menu is really valuable for your store. Get this app!!

701 Hoodies
United States
About 2 months using the app
Qikify replied May 11, 2021

Thank you very much for your review!
We're glad to hear that you enjoy using our Smart Menu. Hope it can bring even more benefits to your store.

Cheers!

November 28, 2018

I used this app to help create a better menu for my website. It worked wonders and gives my customers an easy user friendly interface. Not only this, but I had a problem with the search bar and shopping basket integrating with the menu where my customers could not access them properly. I sent a quick message over to the support staff at smart menu, and they said they would get straight on it. Less than 24 hours went by and they emailed me having completely fixed the issue themselves.

I couldn't recommend an app any better than this! Great idea and great customer service.

Dragonfli
United Kingdom
About 2 months using the app
March 15, 2023

Brilliant app; Easy to customise, functions great and the Support team have been absolutely fantastic in helping me customise the menu in every way I've asked.
10/10 from me!

Rifle Optics Australia
Australia
1 day using the app
Qikify replied March 15, 2023

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

September 16, 2021

Very impressed with this app. Super easy to install and use, gives me loads of flexibility to add and change menu options. What I liked was that's its fast and didn't slow down the site.

Peaks Fly Fishing
United Kingdom
About 2 months using the app
Qikify replied September 24, 2021

Thank you very much for your review!
We're glad to hear that you enjoy using our Smart Menu. Hope it can bring even more benefits to your store.

August 30, 2020

goooooooooooooooooooooooooooooooooooooooooooooooooooooooood!looooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooove it

Fadzeco
China
About 2 months using the app
Qikify replied September 1, 2020

Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.

Cheers!

December 17, 2022

It's easy to use, very good, functional, and free.
Very sincere product.
One problem is that in the mobile version, the menu is not very good-looking. It seems that the text color cannot be customized. They are all blue and red when clicked. It would be better if it can be solved.

RCDrone
China
1 day using the app
Qikify replied December 18, 2022

Thank you so much for the review!
Regarding the mobile menu color, we could help you add CSS code to customize it. Since Smart Menu focuses on desktop mega menu, it might have fewer features for mobile menu ver.
We've sent you an email to fix this issue. Could you check your email folder?

Thank you!

Edited December 1, 2020

Reply to your comment for 1 Dec , kindly take note that your support did not help me at all. The support who helped me all the way is support from Shopify. Pls get it right for my case. I done everything and troubleshot on my own and with shopify support!! NOT YOUR SUPPORT! STOP FAKING RESPONSE HERE FOR LET PEOPLE THINK THAT YOUR SUPPORT IS GOOD AND DID HELPED ME BUT ISSUE IS MINE! Your support doesn't read my issue properly. Despite I already told him that that I had done everything, but he continued to said "his app is trusted app because it has 9k merchant using it, therefore, Nothing is wrong" Without giving further assistance, he asked me to continue to do whatever I am doing till it work fine on it own. So this is the help that was given? what a joke. Don't keep pointing finger to customer. Bad customer service means bad customer service. STOP finding excuses. Pls get it right that the best support given to me is shopify NOT FROM SMART MEGA!
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Couldn't login at all. Lots of hCaptcha issue that prevent me to login. Keep asking me to try again. Received replied from support. Unwillingly to help. Claim proudly that their app is trusted app with 9000 merchant using it. So problem is mine not theirs. Despite, I told the support that I have clear the cache, browsing history, using different browser, also used Incognito several times, the problem still the same. Instead of helping me, He still claim that issue is mine, continue to clear cache till it works because his app is trusted app. So I know now that app will not break down, PC will not break down. The support from this app is hopeless. Instead of helping the customer to solve the issue, they chose to point finger here and there. Thanks.

SecretAyu
Singapore
About 1 month using the app
Qikify replied December 1, 2020

Hi SecretAyu,
We sincerely apologize for the issue that you encountered with Smart Menu and your bad experience with our app. We had tried our best to assist you and explain the situation. Unfortunately, the issue did not come from our app or our system, so that we were unable to help you further in this case. Hope you can understand for us.
Once again, we are very sorry for this inconvenience and hope you can find another solution.

June 22, 2019

I use this app a few weeks ago, was easy to set up, no coding needed. At the moment I'm running the free version. Working properly on the laptop and on phone as well.
My website looks great with it. Thank you.

ADesign4
United Kingdom
About 1 month using the app
November 26, 2021

Needed fly-out menus. Smart Mega Menu & Navigation did the job! Very easy to use and very flexible. I strongly recommend it!

P3 Carbon
United States
About 1 month using the app
Qikify replied December 7, 2021

Thank you for choosing Smart Menu! It's great to hear that you like our app.
We're looking forward to bringing even further benefits to you and your store.
If you have any problem, feel free to contact our support team at support.qikify.com.

Cheers!