Reviews (1,138)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design that simplifies navigation and boosts website professionalism. They value the easy setup, extensive customization options, and the responsive customer support team known for effective problem-solving. The app's reliable performance and versatile features meet a wide range of navigation needs, from simple to complex mega menus, enhancing online store functionality and customer experience.

March 31, 2021

This is the best customer service I have experienced since using shopify. Chole, Ser, and Tran are very good, work efficiency is very high, can 100% meet my needs. I recommend this app to everyone, you deserve it

Cassiy
Hong Kong SAR
23 days using the app
Qikify replied April 1, 2021

Thank you very much for your review!
We're glad to hear that you enjoy using our Smart Menu. Hope it can bring even more benefits to your store.

Cheers!

February 16, 2021

We really needed a better navigation menu and this was a great solution. Good app, easy to use. It makes our store look great.

LYVE
United States
22 days using the app
Qikify replied February 24, 2021

Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.

Cheers

May 10, 2021

super, je l'ai utilisé et j'ai un super menu
très intuitif & simple! Les menus proposés gratuitement sont vraiment jolis.

Anaïs Gemmes & DILOV
France
About 17 hours using the app
Qikify replied May 11, 2021

Thank you very much for your review!
We're glad to hear that you enjoy using our Smart Menu. Hope it can bring even more benefits to your store.

Cheers!

Edited January 14, 2020

Awesome app. Great functionality and superb customer service. I needed some assistance and they fixed my problem in no time. My website looks more professional with this app. I definitely recommend it!!!

Manuel Electronics
United States
22 days using the app
Qikify replied January 14, 2020

Thanks for your awesome review!
We're happy when you're happy!

June 30, 2020

I'm using it with custom my menu. easy to work with and alot of options
:D:D:D:D:D:D:D:D:D:D:D:D:D:D

ascjersey store
Israel
21 days using the app
Qikify replied June 30, 2020

Thank you very much for your review.
We're glad to hear that you enjoy using our Smart Menu. We're looking forward to bringing even more benefits to your store.

All the best!

November 14, 2023

The support team were fast and extremely helpful in fixing a small bug caused by our theme.

Hardtuned
United States
About 16 hours using the app
Qikify replied November 23, 2023

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

June 1, 2020

spent a lot of time on it, got it to work, and realized once you scroll down, the menu can't be click. Emailed support a couple times and no answer.

Nina Nguyen Designs
United States
21 days using the app
Qikify replied June 1, 2020

Hi Nina,
Sorry for your bad experience with our app.
We answered all of your emails yesterday: https://take.ms/gA4Be. If you don't find our replies, maybe they were moved to Spam folder, could you check again please?

Your Turbo theme is a complicated case and though we'd tried our best, we couldn't make our app fully compatible with it. (Our app is compatible with most of Shopify official themes, you can see our list of compatibilities here: support.qikify.com/portal/kb/articles/list-compatible-shopify-themes-and-instruction).

Sorry for this inconvenience and hope you can find another solution.

Best regards.

May 27, 2020

Took a little to wrap my head around the different templates, placement etc. I'm very happy with it now though. We are a small store with a wide and varied range - mens/womens/kids clothing, boots, hats, belts...plus giftware...plus saddlery...plus veterinary supplies...plus animal feed!

Being able to really divide our menu up into clear and easy to read sections makes our website a lot easier for customers to navigate.

Ranges Country
Australia
21 days using the app
Qikify replied May 27, 2020

Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.

Cheers!

February 28, 2020

Its really nice to use. The good one is, we can configure the "Menu/ SubMenu" bars with respect to Mobile and Desktop.

Zimsonadhash
India
19 days using the app
Qikify replied February 28, 2020

Thanks so much for your review.
Hope our app will bring your store good result soon.

Edited May 12, 2020

12.05.2020 EDIT: The support team is really helpful. I customized the menu just like I wanted. Thank you Henry, Chloe and rest of the team.

05.05.2020 I tried all the mega menu apps on the app store. This one met all of my expectations. The others I tried do not have as many functions as this. Besides, smart menu has a mobile version as well - mobile menu, which I am also using. Also support is very responsive, you don't feel like you are on your own. Recommend.

CAPICLEAN
United States
19 days using the app
Qikify replied May 5, 2020

Thank you very much for your review!
It's great to know that you enjoy using our Smart Menu. We're looking forward to bringing you even more benefits.

All the best!