Reviews (1,137)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design that simplifies navigation and boosts website professionalism. They value the easy setup, extensive customization options, and the responsive customer support team known for effective problem-solving. The app's reliable performance and versatile features meet a wide range of navigation needs, from simple to complex mega menus, enhancing online store functionality and customer experience.

April 1, 2023

Great app. Easy to use and integrate into your site. Great, responsive support team. Would highly recommend!

Under Par Performance Golf
United States
1 day using the app
Qikify replied April 2, 2023

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

April 19, 2023

There are so many things to worry about as a new shopify user and finding a decent menu was driving me insane. I'm so happy I came across qikify. Not only do the menus seem to have endless customization - I sent an email to tech support (issue on my end not theirs) and within a matter of just a FEW HOURS they fixed it! And it's super late at night! I couldn't thank you enough :)

Nimble Nitecap Seed Co
United States
1 day using the app
Qikify replied April 19, 2023

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

March 21, 2020

Awesome app, helped me saving lot of money and time, thanks *********************************************************************

Faith Hand
Ireland
1 day using the app
Qikify replied March 22, 2020

Thank you so much for your feedback!
We're glad to see that you're happy using our Smart Menu! Hope it'll bring further benefits to your store.

Cheers!

May 10, 2024

FANTASTIC

Ethereality Store
Albania
34 minutes using the app
Qikify replied May 13, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

October 7, 2019

The app, even in the free to use solution, is well designed and provide a valuable alternative to standard menu design (that in Shopify is quite terrible). Unfortunately, the app doesn't work well with all templates and particularly with Galleria it works only under certain conditions. As such, I would suggest everyone interested to verify in advance the compatibility with the template used in your shop.

Klyki Store
Italy
About 1 month using the app
Edited December 1, 2020

Reply to your comment for 1 Dec , kindly take note that your support did not help me at all. The support who helped me all the way is support from Shopify. Pls get it right for my case. I done everything and troubleshot on my own and with shopify support!! NOT YOUR SUPPORT! STOP FAKING RESPONSE HERE FOR LET PEOPLE THINK THAT YOUR SUPPORT IS GOOD AND DID HELPED ME BUT ISSUE IS MINE! Your support doesn't read my issue properly. Despite I already told him that that I had done everything, but he continued to said "his app is trusted app because it has 9k merchant using it, therefore, Nothing is wrong" Without giving further assistance, he asked me to continue to do whatever I am doing till it work fine on it own. So this is the help that was given? what a joke. Don't keep pointing finger to customer. Bad customer service means bad customer service. STOP finding excuses. Pls get it right that the best support given to me is shopify NOT FROM SMART MEGA!
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Couldn't login at all. Lots of hCaptcha issue that prevent me to login. Keep asking me to try again. Received replied from support. Unwillingly to help. Claim proudly that their app is trusted app with 9000 merchant using it. So problem is mine not theirs. Despite, I told the support that I have clear the cache, browsing history, using different browser, also used Incognito several times, the problem still the same. Instead of helping me, He still claim that issue is mine, continue to clear cache till it works because his app is trusted app. So I know now that app will not break down, PC will not break down. The support from this app is hopeless. Instead of helping the customer to solve the issue, they chose to point finger here and there. Thanks.

SecretAyu
Singapore
About 1 month using the app
Qikify replied December 1, 2020

Hi SecretAyu,
We sincerely apologize for the issue that you encountered with Smart Menu and your bad experience with our app. We had tried our best to assist you and explain the situation. Unfortunately, the issue did not come from our app or our system, so that we were unable to help you further in this case. Hope you can understand for us.
Once again, we are very sorry for this inconvenience and hope you can find another solution.

March 15, 2023

Brilliant app; Easy to customise, functions great and the Support team have been absolutely fantastic in helping me customise the menu in every way I've asked.
10/10 from me!

Rifle Optics Australia
Australia
1 day using the app
Qikify replied March 15, 2023

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

January 15, 2020

I tried out half a dozen different apps to create a mega menu and no other app was as customizable and easy-to-use. As a beginner, I had trouble inserting it correctly into my code and Smart Menu's customer service team was willing to help me fix it very quickly.

Engraving, Awards & Gifts
United States
1 day using the app
Qikify replied January 16, 2020

Thank you, we feel very motivated that you chose Smart Menu. We understand the frustration of creating a good menu, that's why we always try to bring our customers the best service as we could :)

December 17, 2022

It's easy to use, very good, functional, and free.
Very sincere product.
One problem is that in the mobile version, the menu is not very good-looking. It seems that the text color cannot be customized. They are all blue and red when clicked. It would be better if it can be solved.

RCDrone
China
1 day using the app
Qikify replied December 18, 2022

Thank you so much for the review!
Regarding the mobile menu color, we could help you add CSS code to customize it. Since Smart Menu focuses on desktop mega menu, it might have fewer features for mobile menu ver.
We've sent you an email to fix this issue. Could you check your email folder?

Thank you!

February 19, 2022

Very easy to use, great price, also a free trial so you can get used to it. See it in action on our website https://freshtorbay.co.uk

Fresh Handmade Cosmetics
United Kingdom
1 day using the app
Qikify replied February 22, 2022

Thank you for choosing Smart Menu! It's great to hear that you like our app.
We're looking forward to bringing even further benefits to you and your store.
If you have any problem, feel free to contact our support team at support.qikify.com.

Cheers!