Smart RSS Feed , 19 reviews

Overall rating
Counts per rating level
  • 58% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 21% of ratings are 1 stars
Edited November 19, 2023

This is an update to my original review of this product (shown below). I am changing my rating from 1 star to 5 stars due to a response from the "powers that be" for this app. It appears that I am the fault of the app malfunctioning due to some unintentional changes to some of the node settings. The repairs have been made and this app is working as it was intended to work. My thanks to the Smart RSS Feed personnel for their explanation of what was wrong, why it happened, and correcting the issue.

Original Rating: Although the concept of this app is good, the customer service/tech support behind the product is either extremely slow or non-existent. One would think that if they were serious about a fee for this app that they'd take better care of the issues that this app has, such as this:

"This page contains the following errors:
error on line 14 at column 14: error parsing attribute name
Below is a rendering of the page up to the first error."

I've been waiting for 10 days for some response to my support ticket with literally no action from this app's support personnel. I'll give it a few more days, but I'm not going to keep this app if no one is going to maintain and service their customer base. IMO? Shoddy management

If a response and fix are provided within the next 3-5 days, I'll consider updating this review to a better one. However, based on my current experience of this app's management, I'm not too hopeful that that's going to happen.

Mostly This'n'That
United States
About 2 months using the app
Webmarked replied November 18, 2023

The issue associated with RSS feed on your store has been resolved. Due to some node name changes made by you, the RSS feed became invalid and the error showed up. We have restored the default value. Once you reinstall the app, the feed should work fine. Please don't make any changes to node names.

Your ticket went unanswered because you had provided incorrect store URL. We get lots of spam tickets daily and verification of store URL is an approach we use to filter out such tickets.

If you run into any further issues, please let us know.

November 16, 2023

Was working well, but it's not working any more and I can't get anyone from support to respond to me.
United States
9 months using the app
Webmarked replied November 18, 2023

We had replied to you on November 11 where we had asked for the Pinterest URL of your store for further diagnosis. Kindly check your Gmail Inbox. We are still awaiting your response.

October 12, 2023

A good idea to have such an App, but I didn't get any response from the developer when I needed help for a second time, hence I can't recommend it.

100 Deals
About 1 month using the app
January 27, 2024

WOW. great app for RSS feeds and comes with 60 days free trial

Goods Of Japan
4 minutes using the app
August 26, 2023

This app is a life changer for me. Just created tones of Pinterest Pins in one click.
Really like it.

About 2 months using the app
Webmarked replied August 28, 2023

Thanks for the awesome review. This would motivate us to put in more efforts.

March 4, 2020

Like any app, there are a few tweaks that are needed but Dayum what a difference this app has made for my Pinterest traffic! Messed around with trying to add RSS Feed myself and then found this app. Easy to setup and affordable.

Highly Recommend

Posh Society
United States
Over 1 year using the app
March 16, 2021

Excellent app - simple to use and works perfectly. Customer service is top-level too. Helpful, friendly and prompt!

The Bircher Bar
8 months using the app
March 18, 2022

the app is good, but the support is terrible, I've been trying for support for more than 7 days, and I still haven't been answered. o app é bom, mas o suporte é pessimo, estou a mais de 7 dias tentando suporte, e ainda não fui atendido.

Almost 3 years using the app
Webmarked replied March 18, 2022

Apologies for the inconvenience, but your last 2 mails dated March 17 landed into our spam folder. You can confirm this by opening the screenshots below. We occasionally check our spam folder that's why the delay in response occurred. Before this, the last we received any communication from you was on 18 December 2021, which we had timely replied back.

Now coming to the issue, you have selected Facebook Instant Article specfic RSS feed. Here the image is loaded inside content:encoded node, as per requirement. Also, FB doesn't accept price in Instant Articles. We are going to share further details via email.

July 16, 2020

Only 49 pins uploaded to one board. None of the other boards populated with products from individual feeds.

Brim & Boho
United States
Almost 3 years using the app
May 15, 2022

The app itself is grate but in terms of support I have an open ticket since March (it's middle of May already), and no own ever replied... You guys should give support as good as your product, because otherwise you saw the branch you sitting on.

Over 2 years using the app
Webmarked replied May 16, 2022

Apologies for this. We somehow missed your ticket. We have fixed the issue WRT your store. The title in RSS feed now contains both English and Hebrew characters.