Reviews (13)

Overall rating
5
Counts per rating level
  • 92% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 1, 2024

We have been using this app for over 2 years now and it has always worked without a hitch. The app provides great rates at checkout and allows us to easily book our package pickups and sell large bulky items online. The support is great and they are always willing to help solve any issues that may occur. Cannot recommend this app enough for shipping within Australia.

Urban Pedaler
Australia
Almost 3 years using the app
July 30, 2022

I have been using this app for over two years. It makes my shipping costs more accurate, reducing the risk of me losing money to underestimated shipping or losing sales to overestimated shipping. Then once I go to book the courier, I have the ability to consolidate packages to save money. The app saves me time. Customer support from the Smart Send team is outstanding. They are fast to address any issues with the app. They advocate for me whenever there are issues with the carriers.

Iron Truth Barbell
Australia
Over 3 years using the app
June 21, 2022

I am so glad I found this app. It has been a great time and money saver as I no longer have to estimate how much shipping will be and under quote myself. Customer service has been amazing too, Steven always responds to my emails in a timely manner and was able to help guide me through setting up the app on my Shopify store.

Trident Apparel
Australia
Over 2 years using the app
July 21, 2022

If there's one thing we love about this app it's that behind it is a really great team! We get exceptional customer support from Steve, Chris and their team. They have yearrrrs of logistics experience that has helped us solve countless courier related problems, get our products to customers in tricky situations and work better with our 3PL. The app itself works really well for our big, heavy products and gives us lots of flexibility in terms of how we charge for shipping which is crucial for us in such a large country with diverse shipping costs. We've used the Smart Send app for about 4 years and the latest Premium version has great additions and makes life even easier.
Would definitely recommend it!

Mustard Made Australia
Australia
About 2 years using the app
September 1, 2022

This app and service easily integrates. It allows the user to define to the dimensions and weights of each individual product for an accurate and seamless checkout/shipping experience for your customers. Would highly recommend. www.racecraftaus.com

Racecraft Australia
Australia
About 2 years using the app
July 8, 2022

We have been using this app for many years. They have been really excellent and responsive in their support for parcel tracking and deliveries to other booking and pickup queries. By far the best ecommerce shipping app in Australia. Very easy to use and setup.

AIRCONcarepro
Australia
About 2 years using the app
August 10, 2022

This app makes shipping easy and helps us save money with great shipping rates. I highly recommend Smart Send.

Mighty Memorable
Australia
Over 1 year using the app
July 29, 2022

I've been using the SmartSend app for a few years now and found it to be easy to use. I was pleasantly surprised by the tremendous service from Smartsend and the way it integrates seamlessly into my store

Maffra Machinery and Equipment
Australia
Over 1 year using the app
August 31, 2022

fantastic and easy to use service.
click and play off the apps easy to track
fast service great customer service

BoardRAX
Australia
About 1 year using the app
September 19, 2022

Intuitive to use, service is fantastic, Steve is great when answering questions and how to set things up. Highly recommended. www.fpv-power.com.au

FPV-Power
Australia
12 months using the app