Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this affordable email marketing app for its comprehensive features, including customizable newsletters, pop-ups, and automation capabilities. They appreciate the smart segments feature and seamless Shopify integration. The customer service is exceptional, often going above and beyond to assist. Merchants value the email builder, pre-made templates, and analytics, praising the app for its reliable performance and good value for money.

January 13, 2014

An outstanding system. I absolutely recommend it. Thank you so much for offering this for Shopify stores.

Meadow DeVor
United States
Over 1 year using the app
Edited February 28, 2023

Highly recommended for small businesses. The app is very intuitive, so far it's been easy to use, the email builder is complete and they have good email templates. Also very good customer service.

Xtrememac
Luxembourg
Over 1 year using the app
January 2, 2023

easy to use, good insights in the stats, reliable, ...
Everything i need from an email marketing app!

Mirabella's Botanicals
Belgium
Over 1 year using the app
SmartrMail replied January 2, 2023

Thank you for your feedback Mirabella's Botanicals 🌿 Feel free to let us know if there's anything else we can assist you with 😊

June 5, 2019

Just starting our venture into the online retail space, SmartrMail has been a true blessing. I looked at several different applications for email campaigns and this was the best I could find for the money. it's so easy to use and the customer service has been outstanding! They ACTUALLY have a real person who will reply to you and help you with any questions you have.

C'est La Tee Shop
United States
Over 1 year using the app
SmartrMail replied June 25, 2019

Hi C’est La Tee Shop team!
Thank you for your feedback, this really means a lot to our team :)
Make sure to let us know if there is anything else we can help you with!

January 7, 2014

I got this App today. I installed it and had some questions I emailed them within a couple of minutes they came back to me with the answer - they were super quick and really helpful with all my questions. Even happier now since it I have already received orders as a result of the email.
Highly recommend this App the guys are great!

The Accessory Barn - GRANDCO Beaded and Jeweled SANDALS
United States
Over 1 year using the app
June 10, 2021

Everything is working smooth. Downloaded to get more sales. So far there has been some profit. Hoping to see more soon.

The Shabby Barn Boutique
United States
Over 1 year using the app
SmartrMail replied June 17, 2021

Thank you so much for your feedback 😊 It's really appreciated! Looking forward to keep emailing with you

September 23, 2022

Only the best app for a small shop to send newsletter. Free plan is great for us and have lot of features ! Highly recommended

Les Frères CBD
France
Over 1 year using the app
SmartrMail replied October 12, 2022

Bonjour aux Frères CBD! 🪴 Merci pour votre avis, nous sommes heureux de savoir que SmartrMail vous plait et que notre plan gratuit vous permet d'envoyer facilement vos emails. N'hésitez pas à nous contacter si vous avez la moindre question 😊

Edited August 6, 2020

I use this app to write news letters to my customers, I love it and its very easy to use with help from the templates they provide

Fly Flava
United States
Over 1 year using the app
January 14, 2023

Great app. Love the automation set up and how it will pick products for you. Saves tons of time. Customer service is awesome and they are on top of any issues you have.

Wild Child & Rebel Soul Boutique
United States
Over 1 year using the app
SmartrMail replied January 15, 2023

Thank you Wild Child & Rebel Soul team 👢 We're always happy to see great brands succeed with SmartrMail automations. Feel free to let us know if there's anything else we can assist you with 😊 Happy sending!

July 17, 2021

Love it! It's one of the few apps that allows me to import my HTML code to create my newsletters. Many others only do drag and drop and don't have that added feature. However, even the drag and drop feature is great as well! My only feedbakc would be to adjust mobile sizing because sometimes certain icons turn out wonky in mobile view vs desktop.

Daphne Jane Jewelry
Canada
Over 1 year using the app
SmartrMail replied July 18, 2021

Hi Daphne Jane Jewelry team!

Thank you for your feedback, we're glad to hear that you like our full HTML composer :)

If you're experiencing issues with the size of your images on mobile, could you please reach out and send us a couple of screenshots through our in-app chat (or via email to support@smartrmail.com if you prefer) so that we can better assist you with this?

Thank you!