Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this affordable email marketing app for its comprehensive features, including customizable newsletters, pop-ups, and automation capabilities. They appreciate the smart segments feature and seamless Shopify integration. The customer service is exceptional, often going above and beyond to assist. Merchants value the email builder, pre-made templates, and analytics, praising the app for its reliable performance and good value for money.

May 8, 2019

Service is super helpful and very quick! They made the migration of our database and templates so simple. Thank you so very much.

Food for Life
Australia
Over 1 year using the app
March 2, 2023

We love how straight forward and easy to use the SmartrMail app is. They also have great tutorial videos. However, if we need help the customer service team is quick to respond and very helpful.

Maya Perera - Life Coaching and Counseling
Singapore
Over 1 year using the app
SmartrMail replied March 2, 2023

Hi Maya Perera team 🎗 We're happy to hear that our tutorial videos were helpful and that our customer success team was able to help you. Let us know if there's anything else we can help you with!

April 28, 2023

This app is definitely a go to for us when sending out marketing emails and sms messages to our customers on virtually anything to do with our business. It's very functional and easy to easy which also makes it enjoyable. We are especially fans of the Smart Segments functionality.

Prosport Caribbean
United States
Over 1 year using the app
SmartrMail replied April 30, 2023

Hi Prosport Caribbean 🎾 👟 Thank you for your review, we're thrilled to hear that Smartrmail is helping you with multiple aspects of your Marketing strategy 🚀 Happy sending!

November 28, 2018

Love Love Love Smartrmail! This might be the best Shopify app we've used. Compared to a few of the other email marketing apps we tried, Smartrmail is the most intuitive. It makes designing emails and setting up automations really, really easy, and it paid for itself in sales quickly. Their support is awesome too. 12/10 would recommend.

Merry People
Australia
Over 1 year using the app
October 5, 2022

Easy to use and full featured with easy setup and integration with Shopify. I love the pre-made and customizable automations, the easy to setup and customize popup signup form (with a double opt-in confirmation option) and newsletter templates.

TulipStuff
United States
Over 1 year using the app
SmartrMail replied October 12, 2022

Thank you for your feedback TulipStuff 🌷🏎 We're glad to hear that you love our premade templates and that they made it easy for you to set up your automations and your pop-up. Looking forward to emailing more with you 😊

October 25, 2018

Subscription has already paid for itself with sales from emails. Wish I would have done this sooner. Great support that works with you and answers questions.

Mallard Armory
United States
Over 1 year using the app
February 7, 2023

We changed to SmartrMail some time ago (we were using another Email Marketing Integration that frustrated us no end - !) SmartrMail is one of the 1st integrations to offer Automated Product recommendations email, and their Automated Emails are really easy to create and have many features. SmartrMail is a great app offering all the welcome/abandoned cart / thank you emails automation that any online business needs - and MORE!- We hope that they will integrate with other apps for reviews and cart check out features soon - I do look forward to some more design features that would make our emails look even more polished - We highly recommend Smartrmail their Customer Support is EXCELLENT and the Pricing and Marketing Features are on point !!!

Bomd Body
Australia
Over 1 year using the app
SmartrMail replied February 12, 2023

Thank you for your detailed feedback Bomd Body team 💣🛁 We're thrilled to hear that you like our AI-powered recommendation engine 😊 Integrating with more review apps and cart checkout apps is on our mid-term roadmap, we look forward to sending you updates on this very soon! Thank you for being such an great SmartrMail sender, have an amazing day ahead! ☀️

April 24, 2020

Great app! Building campaigns is straightforward with good design elements. And the support team is super - timely, professional, knowledgeable and accessible -

Tallgrass Animal Acupressure Resources
United States
Over 1 year using the app
August 12, 2021

By far my favorite newsletter and automated email app that I have tried. The templates are smooth and easy to use, and the different options for automated emails that I would have never even considered are endless. Plus, I use the free version and get all the functions that I need and more.

The Geekery
Canada
Over 1 year using the app
SmartrMail replied August 12, 2021

Hey Geekery team! Thank you for your review today. We're thrilled to hear that you're enjoying the app :) We wish you an amazing week!

Edited October 3, 2018

They really go out of there way to teach you how it all works and make it better for you.

They explain anything and everything so you end up lot smarter about sending emails. This is very important!

Happy with service. We will keep using them in the future for sure.

www.dirtysouthvintage.com

UPDATE 10/3/2018

These guys are very trustworthy! They don't lie to you, they are honest and helpful! We have had an issue with a lot of apps making false promises and not being transparent and honest however these guys are! There good people and in business, this really matters.

Angrykittyonline
United States
Over 1 year using the app