Reviews (599)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its user-friendly interface, automated emails, customizable templates, and targeted campaigns. They appreciate the advanced segmenting tools and seamless Shopify integration for efficient email list and campaign management. The app's reliability and straightforward setup are also highlighted, along with responsive and helpful customer support, making it a valuable tool for enhancing customer engagement and increasing sales.

March 31, 2022

This is by far the best app to use for emailing! I love it! AND their customer service is AMAZING! They are such a huge help.

Mo' Flavorz, LLC
United States
Almost 2 years using the app
SmartrMail replied March 31, 2022

Hi Mo' Flavorz's team 🍛 Always a pleasure! Do not hesitate to get in touch with us if there's anything else we can help you with 😊

Edited December 31, 2020

I used this as a replacement for MailChimp, and I couldn't be happier. Not only does their email capture pop-up actually work, their email templates are more user friendly and their useful emails helped me build confidence in the marketing I was sending out. Thanks George. Update: After only a few weeks, I can affirm that even with the free plan SmartrMail has given me a huge increase in repeat customers and sales from the email templates they offer. Thanks a lot George!

CKG Knife Works
United States
Almost 2 years using the app
May 29, 2022

This app is very user-friendly and has been a successful tool in getting customers back to our store or making purchases in our online store. We highly recommend it.

YEG Exotic
Canada
Over 1 year using the app
SmartrMail replied May 29, 2022

Thank you for your review YEG Exotic 🥤 We're thrilled to hear that SmartrMail helped you get customers to come back and purchase again 😊

May 4, 2022

I am happy with this app so far, great automation emails and easy to create campaign with multiple templates to choose from.

Portrait My Pet
United Kingdom
Over 1 year using the app
SmartrMail replied May 4, 2022

Thank you Portrait My Pet 🐶 We're glad to hear that you like automations and our different premade templates. Make sure to let us know if you have any other questions coming up 😊

January 13, 2014

An outstanding system. I absolutely recommend it. Thank you so much for offering this for Shopify stores.

Meadow DeVor
United States
Over 1 year using the app
Edited February 28, 2023

Highly recommended for small businesses. The app is very intuitive, so far it's been easy to use, the email builder is complete and they have good email templates. Also very good customer service.

Xtrememac
Luxembourg
Over 1 year using the app
June 5, 2019

Just starting our venture into the online retail space, SmartrMail has been a true blessing. I looked at several different applications for email campaigns and this was the best I could find for the money. it's so easy to use and the customer service has been outstanding! They ACTUALLY have a real person who will reply to you and help you with any questions you have.

C'est La Tee Shop
United States
Over 1 year using the app
SmartrMail replied June 25, 2019

Hi C’est La Tee Shop team!
Thank you for your feedback, this really means a lot to our team :)
Make sure to let us know if there is anything else we can help you with!

January 7, 2014

I got this App today. I installed it and had some questions I emailed them within a couple of minutes they came back to me with the answer - they were super quick and really helpful with all my questions. Even happier now since it I have already received orders as a result of the email.
Highly recommend this App the guys are great!

The Accessory Barn - GRANDCO Beaded and Jeweled SANDALS
United States
Over 1 year using the app
June 10, 2021

Everything is working smooth. Downloaded to get more sales. So far there has been some profit. Hoping to see more soon.

The Shabby Barn Boutique
United States
Over 1 year using the app
SmartrMail replied June 17, 2021

Thank you so much for your feedback 😊 It's really appreciated! Looking forward to keep emailing with you

Edited August 6, 2020

I use this app to write news letters to my customers, I love it and its very easy to use with help from the templates they provide

Fly Flava
United States
Over 1 year using the app