Reviews (593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.
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Only the best app for a small shop to send newsletter. Free plan is great for us and have lot of features ! Highly recommended
Bonjour aux Frères CBD! 🪴 Merci pour votre avis, nous sommes heureux de savoir que SmartrMail vous plait et que notre plan gratuit vous permet d'envoyer facilement vos emails. N'hésitez pas à nous contacter si vous avez la moindre question 😊
I use this app to write news letters to my customers, I love it and its very easy to use with help from the templates they provide
Great app. Love the automation set up and how it will pick products for you. Saves tons of time. Customer service is awesome and they are on top of any issues you have.
Thank you Wild Child & Rebel Soul team 👢 We're always happy to see great brands succeed with SmartrMail automations. Feel free to let us know if there's anything else we can assist you with 😊 Happy sending!
Love it! It's one of the few apps that allows me to import my HTML code to create my newsletters. Many others only do drag and drop and don't have that added feature. However, even the drag and drop feature is great as well! My only feedbakc would be to adjust mobile sizing because sometimes certain icons turn out wonky in mobile view vs desktop.
Hi Daphne Jane Jewelry team!
Thank you for your feedback, we're glad to hear that you like our full HTML composer :)
If you're experiencing issues with the size of your images on mobile, could you please reach out and send us a couple of screenshots through our in-app chat (or via email to support@smartrmail.com if you prefer) so that we can better assist you with this?
Thank you!
Just got started and already impressed! Easy to get started, and much more intuitive than anything I have tried previously.
Hi Moon Mama Herbals team 🌿 Thank you so much for your feedback, I passed it on internally. We're glad to hear that you appreciated the onboarding process 😊
Easy to set up and less confusing for me than MailChimp. Like the fact I can see exactly which orders were generated. Definitely great app and would highly recommend.
I looked through many apps and as a small business, this app fitted my needs. I created a discount pop up, which works perfectly and an email to my customers. This was my first attempt and the interface was very intuitive. All working well.
The support team was really helpful when I was trying to get everything set up and working on my end. Also, the free version of the app is amazing (and a free app that is great is tough to find these days)!
Hi Maple+Co team 🍁 We're glad to hear that SmartrMail's free version is giving you all the tools that you need to succeed with email marketing 😊 It's true that many other apps lock up great features such as the ability to enable an unlimited number of flows or the ability to automation abandoned cart emails, welcome emails, review request emails, win-back emails, birthday emails behind their paid plan, but as you saw by now, this is now the case with SmartrMail. You can set up all of these automations as of today 🎉
We LOVE SmartrMail for so many reasons! First, it is so easy to use and intuitive. Having used the majority of the leading mail programs out there, I can say this is not always the case. Secondly, the customer service just blows me away - they are so responsive and SO helpful. Part of me does not want to say that because I worry as they get bigger and grow they may get too busy to keep providing such awesome support....but i give credit where credit is due. This is also in sharp contrast to many other mail providers out there. Third, it's easy for designers and developers to work with, even if they've never worked with SmartrMail before. We love love LOVE SmartrMail!!! Feel free to contact me with specific questions if you have them. Happy to answer them!
I just downloaded this app and it is very quick and easy to use. You can see how many emails have been sent, opened, and clicked on! Results are shown within a few seconds. Hopefully this will help boost sales for my store. I really wish there were more options to customize the email. The mix of top sellers and customer sales history is great but I rather choose a certain category in my store such as new arrivals to share. I definitely recommend trying this app. The Concierge Support is also very friendly and responsive!