Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

November 27, 2019

Very good app, so easy to set up and edit Email. The only thing I need to do is finish editing an email, the app will do all the rest.

Bay Vape
Canada
Over 1 year using the app
April 24, 2020

Love this app its so easy to do and saves time no need to spend ages setting anything up, just select what products you want to add to your news letter and send to all your customers. EASY...!

Vapeazy
United Kingdom
Over 1 year using the app
July 29, 2022

Great app and very easy to use once you understand how WYSIWYG (what you see is what you get) works. We learn new tricks every day and it certainly is driving additional revenue we otherwise would not have gained. Highly recommend!

Soup du Jar
United States
Over 1 year using the app
SmartrMail replied July 30, 2022

Thank you for your amazing review Soup du Jar 🥄 We're glad that SmartrMail is helping you to get more sales from your email marketing campaigns. Feel free to let us know if there's anything we can help you with!

July 31, 2020

Extremely easy to use with some great templates. The support team is also quick with their response making this app one of my top app for a shopify store.

LFT FIT
South Africa
Over 1 year using the app
January 1, 2023

As a small business owner, this has been the most useful Shopify app for me yet. It has allowed me to easily send newsletters out to my subscribers, and they have a lot of free templates that make my eblasts look professional. I've been using this app for about two years now and haven't had any issues at all.

Art of Priscilla Wilson
United States
Over 1 year using the app
SmartrMail replied January 2, 2023

Thank you for your review Art of Priscilla Wilson team 🎨 Happy to hear that you like our free templates, especially coming from an artist 😊 Looking forward to helping you grow your Shopify store even more!

May 8, 2019

Service is super helpful and very quick! They made the migration of our database and templates so simple. Thank you so very much.

Food for Life
Australia
Over 1 year using the app
March 2, 2023

We love how straight forward and easy to use the SmartrMail app is. They also have great tutorial videos. However, if we need help the customer service team is quick to respond and very helpful.

Maya Perera - Life Coaching and Counseling
Singapore
Over 1 year using the app
SmartrMail replied March 2, 2023

Hi Maya Perera team 🎗 We're happy to hear that our tutorial videos were helpful and that our customer success team was able to help you. Let us know if there's anything else we can help you with!

November 28, 2018

Love Love Love Smartrmail! This might be the best Shopify app we've used. Compared to a few of the other email marketing apps we tried, Smartrmail is the most intuitive. It makes designing emails and setting up automations really, really easy, and it paid for itself in sales quickly. Their support is awesome too. 12/10 would recommend.

Merry People
Australia
Over 1 year using the app
October 5, 2022

Easy to use and full featured with easy setup and integration with Shopify. I love the pre-made and customizable automations, the easy to setup and customize popup signup form (with a double opt-in confirmation option) and newsletter templates.

TulipStuff
United States
Over 1 year using the app
SmartrMail replied October 12, 2022

Thank you for your feedback TulipStuff 🌷🏎 We're glad to hear that you love our premade templates and that they made it easy for you to set up your automations and your pop-up. Looking forward to emailing more with you 😊

October 25, 2018

Subscription has already paid for itself with sales from emails. Wish I would have done this sooner. Great support that works with you and answers questions.

Mallard Armory
United States
Over 1 year using the app