Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email marketing features and excellent customer service. They find it affordable and particularly useful for small businesses. Its automation capabilities, especially for abandoned cart emails and newsletters, are highly valued. Merchants also commend the customizable email templates and pop-ups, reliable performance, useful analytics, and smart features like automatic syncing with existing email lists. The free plan is a plus for businesses just starting with email marketing.

October 24, 2021

Easy to set up and use. Love the automations! I haven't taken advantage yet of all it can do, but I will. It's a keeper!

Carolina Linens
United States
Over 1 year using the app
SmartrMail replied October 24, 2021

Hi Carolina Linens team 👋 Thank you for your feedback, we're glad to hear that your first automations were easy to set up. Make sure to let us know if you have any questions coming up 😊

September 25, 2019

Added this before got overwhelmed. tried different ones came back to this, its actually easier then I thought! quick customer service!

NEFË
Canada
Over 1 year using the app
September 19, 2021

Great Marketing App and Awesome Customer Service. A++++ Service and Fast replies. Any problem we have had was fixed with lightning speed.

Etherton Hardwoods™
United States
Over 1 year using the app
SmartrMail replied September 20, 2021

Hi Etherton Hardwoods team 🪵🇺🇸 Thank you for your feedback! This really means a lot to our team 😊 It was a pleasure!

May 7, 2020

Nicolas and his team are very helpful answering your questions. Class A+++ service could not ask for more. Great app!

My Toy Hub
New Zealand
Over 1 year using the app
April 20, 2023

Moe is awesome! Great service! Awesome app! Highly recommend A+ Fast response!! Great communication! thank you!!

godbrews.com
United States
Over 1 year using the app
SmartrMail replied April 20, 2023

Always a pleasure God Brews team! ☕️ Looking forward to sipping more coffee and with you!

January 2, 2014

Such a simple idea - great app, easy to set up and very good click through rate compared to other marketing methods. A great addition to our store and any store! Also very responsive customer service. Highly Recommend!

Hourglass Corsets
United Kingdom
Over 1 year using the app
October 23, 2019

Very useful app indeed. Well designed and easy to use. Well worth 5 stars. We're interested to see what API features might be added down the track.

Global Pet Accessories
Australia
Over 1 year using the app
October 21, 2022

I really like this app for email marketing as it has everything we need for our country clothing store. Easy to setup.

Hollis Rural Trading
Australia
Over 1 year using the app
SmartrMail replied October 23, 2022

Hi Hollis Rural Trading team ! 🤠👕 Thank you so much for your review, we're happy to hear that SmartrMail was easy to setup and that it has everything you need for your Shopify store. Feel free to contact us through our in-app chat if there's anything we can assist you with. Happy sending! 💌

July 27, 2014

We have uses this app from almost the beginning. Developers have continued to make improvements and it is a must have if you want to put your email marketing on autopilot and generate sales. New features included with auto emails is the ability to select the frequency of the emails, date and time. We use the manual email function as well to send out special promotion. Must have app, our time is worth more than $20 per month and it pays for itself. Great customer service and developers are responsive.

GotPetSupplies.com
United States
Over 1 year using the app
November 26, 2013

The first sale came within 60 seconds, and we had a few more within the first hour. This is amazing! The app was seamless to install and started working right away.

Rabbi Mints Classic Kosher Mints
United States
About 1 year using the app