Reviews (601)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing email marketing, especially for small to medium-sized stores. It features customizable templates, automation, pop-ups, and advanced segmenting with seamless Shopify integration. The interface is user-friendly, supporting quick, professional email campaigns and targeted customer engagement. It includes reliable automated recommendations and abandoned cart emails, boosting sales and ROI. Exceptional, responsive customer support and a cost- ...

February 28, 2024

I’d like to first start off by saying that I have been using this app for 10 years as of this month. This is a fantastic app and one of the best regarding email marketing on Shopify.

This review is specifically geared toward the employee who has gone above and beyond to ensure I’m taken care of. It isn’t every day that you have a 10-year customer of your app or service, but after 10 years of ...

K8 Stinger Store
United States
About 6 years using the app
SmartrMail replied March 7, 2024

Good morning K8 Stinger team! 👋 Thank you so much for this thorough review of our service. It means a lot when a long-time user such as you sends us such feedback. Our number ...

July 22, 2024

VERY easy to get started with email marketing with this app. Settings very intuitive and I was able to set it and go. With other companies I have used in the past, like MailChimp, I had to not only set up the settings, but then worry about the funnels, automations, newsletters and more - and in most cases, because I was not versed in what I was doing, my emails came out very amateur looking. Not ...

Dog Store Online
United States
7 months using the app
August 5, 2024

This app does everything as advertised and the staff is very helpful. We have been working with Jesse on the setup for our business and he is very knowledgeable and also works extremely close with us, even staying in communication over weekends. It feels as if Jesse really cares about the growth of our business and we are excited to continue to work with him and see the results!

Custom Treats
United States
3 months using the app
July 23, 2024

SmartrMail automations have transformed our business. The setup was straightforward, thanks to their included Agency Services with the Pro plan. The emails consistently generate additional revenue for our store. A huge thank you to Jesse Correy for not only setting up the automations but also fixing our store logos. Your exceptional service and expertise have been truly appreciated.

Snacks Online
United Kingdom
About 1 month using the app
July 22, 2024

Very good app that easily opens a new sales channel

Carbon Offroad
Australia
Over 1 year using the app
May 23, 2024

This is a superb app for email marketing, the support is great and not rushed, I am not an it exert so appreciate this . the templates they created where superb as well.

2 Pound Party Bargains
United Kingdom
10 months using the app
June 19, 2024

Es la mejor aplicación de email marketing que hemos usado. Es realmente fácil de usar. Cuando la instalas por primera vez, escanea tu página web y propone plantillas según los colores de tu tienda. Adicionalmente, aunque no está disponible en español, es posible personalizar casi todos los copies para adecuarlos al idioma que necesitas. Se integra perfectamente con Shopify. Lo mejor es que el ...

Puro Verde Colombia
Colombia
About 1 month using the app
July 25, 2017

So happy I discovered this app! It's way easier and more straightforward than any other email marketing app I've used. Great customer service too! Highly recommend!

Pattilapel
United States
Almost 7 years using the app
Edited July 25, 2019

This app pays for its every month its like a free app with profits it shows conversion rates and also gives automatic email marketing of my new products to customers I love it saves me time and makes me money two thumbs up - Praise the lord!!

www.Nuroco.com
United States
Almost 6 years using the app
April 17, 2019

Easier and smoother integration than mailchimp, switched over without any issues. Slightly cheaper too.

Tea Life
Australia
Over 5 years using the app