Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

October 23, 2019

Very useful app indeed. Well designed and easy to use. Well worth 5 stars. We're interested to see what API features might be added down the track.

Global Pet Accessories
Australia
Over 1 year using the app
October 21, 2022

I really like this app for email marketing as it has everything we need for our country clothing store. Easy to setup.

Hollis Rural Trading
Australia
Over 1 year using the app
SmartrMail replied October 23, 2022

Hi Hollis Rural Trading team ! 🤠👕 Thank you so much for your review, we're happy to hear that SmartrMail was easy to setup and that it has everything you need for your Shopify store. Feel free to contact us through our in-app chat if there's anything we can assist you with. Happy sending! 💌

April 20, 2023

Moe is awesome! Great service! Awesome app! Highly recommend A+ Fast response!! Great communication! thank you!!

godbrews.com
United States
Over 1 year using the app
SmartrMail replied April 20, 2023

Always a pleasure God Brews team! ☕️ Looking forward to sipping more coffee and with you!

July 27, 2014

We have uses this app from almost the beginning. Developers have continued to make improvements and it is a must have if you want to put your email marketing on autopilot and generate sales. New features included with auto emails is the ability to select the frequency of the emails, date and time. We use the manual email function as well to send out special promotion. Must have app, our time is worth more than $20 per month and it pays for itself. Great customer service and developers are responsive.

GotPetSupplies.com
United States
Over 1 year using the app
November 26, 2013

The first sale came within 60 seconds, and we had a few more within the first hour. This is amazing! The app was seamless to install and started working right away.

Rabbi Mints Classic Kosher Mints
United States
About 1 year using the app
September 24, 2019

The service is AMAZING. We should have switched over from mailchimp to this app a long time ago. Mail chimp is so hard to use, and its near impossible to reach the service department. Nick and his team was able to move everything over for us from mailchimp. Just take the plunge, and let his team take over!! Nothing to lose!

Vitality Air Inc.
Canada
About 1 year using the app
SmartrMail replied September 25, 2019

Thank you Moses! Glad to see that you enjoy the app 😊

October 13, 2021

I have been using this app since the beginning and I have never felt the need to look for another e-mail marketing app. It's super user-friendly and takes care of all the requirements of a business. The staff is super helpful and they go above and beyond to seek customer satisfaction via their product and services. I definitely recommend this app!!

Original Kawaii Pen
United Kingdom
About 1 year using the app
SmartrMail replied October 14, 2021

Hi Original Kawaii Pen team 🖊 Thank you so much for this awesome feedback 🎉
Should you need any further help, do not hesitate to contact us anytime you need.

July 21, 2020

We are using this app for the newsletter pop-up. It works well, the design is clean and easily customizable. I recommend.

Jubi
Canada
About 1 year using the app
May 9, 2022

this app is awesome for automations. its easy to use and once its set up you dont have to worry about creating content to send weekly. Ive tried other platforms but always come back to this one.

Cozy N Cute Kids Boutique
United States
About 1 year using the app
SmartrMail replied May 9, 2022

Hi Cozy N Cute Kids Boutique 👧👕👦 We're glad to hear that SmartrMail's automations are making your merchant's life easier 🚀 Feel free to let us know if there's anything else we can do to improve your experience even more!

December 22, 2020

Pretty good app. It has a lot of features. Great customer service. They are there when yo need them, which is great, and they're quite helpful.

Earth's Wisdom®
United States
About 1 year using the app