Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

February 27, 2020

I love this app it helps me with email marketing really easily its easy to use!, I love it! I have tried other apps but this one is by far the best!

Jo Curry Art Shop
United Kingdom
About 1 year using the app
Edited October 18, 2019

I got a sale from Smartr Mail in less than 24hrs of using it. Easy to use. Great app! Everyone must install it!

iSTHEL
Philippines
About 1 year using the app
May 27, 2022

Stunning app that is easy to use and exactly what I need for my small business as a not so tech-savvy gal

WALKING WILDFLOWERZ
Australia
About 1 year using the app
SmartrMail replied May 27, 2022

Thank you Walking Wildflowerz team 🌻 We're glad to hear that you find the app stunning and easy to use 😊 Looking forward to emailing more with you!

February 1, 2019

Excellent app to reach your customer base. Easy to use and tracking tools are well presented and useful.

MAKENZIE BAILEY
United States
About 1 year using the app
December 23, 2022

Excelent service! we have been engaging more with our customers and also increased sales by a considerable amount, this app pays itself.

CEMCUI
United States
About 1 year using the app
SmartrMail replied January 2, 2023

Thank you for your feedback CEMCUI team 🥣 We're glad to hear that SmartrMail helps you to engage more with your customers.

April 2, 2023

Simple et efficace, et ils ont toujours répondu présent lorsque j'avais besoin d'aide. Je recommande

La Fabrique A DeDeuh
France
About 1 year using the app
SmartrMail replied April 2, 2023

Merci à toute l'équipe de la Fabrique A DeDeuh 👶🌸 N'hésitez pas à nous contacter via notre tchat si vous avez la moindre question 😊

November 8, 2019

I have used a number of services including mailchimp, klavio and springbot. It may well be proven that the other options provide more reporting analysis and features but here is my view.

I am a small business (however when I say small - £1 million turnover and 5000 subs). For years I have struggled to find a product that enables me to send emails quickly, efficiently, easily. THIS product does it.

There is a really nice weekly auto email that goes out keeping your customers coming back which is a nice feature.

Segmenting and auto flows are available so all manner of follow up emails can be created - its down to your imagination to make it work.

Equally as importantly the customer service is superb. I have regularly used the chat and received prompt support - they even reproduced an email for me which I had created in the wrong section and was concerned I would have the time to duplicate it in the right section.

A very very friendly support system and a product that sits JUST RIGHT in terms of ease of use and feature set. Why have tons of features that you just cannot fathom or make time for as a busy business owner with limited time.

Finally.... cost.... OMG.... Nearly forgot! This costs PENNIES in comparison to Klaviyo and Springbot. Flat fee per month covers any normal level of use which is a fraction of the price of competing services.

Hope this proves helpful for other small businesses making a very difficult choice on how to develop the email marketing.

Richards Guitars Of Stratford Upon Avon
United Kingdom
About 1 year using the app
March 15, 2022

It works wonderfully with my store, easy to use and practical. Love the available functions. 5 stars.

Health Heiress
Australia
About 1 year using the app
SmartrMail replied March 15, 2022

Hi Health Heiress team 🌿🧘🏼‍♀️🌱 Thank you for your feedback! We're happy to hear that you find the app easy to use 😊 We'll remain available should you have any questions!

February 12, 2021

This is the first time when we use newsletters and we discover all the power that it has. We are happy with this App and can recommend it to the others.

ALEANA HAND
Portugal
About 1 year using the app
April 30, 2022

It's is a very intuitive app. I was able to schedule all of my emails on a schedule based upon when the user signed up.

SharpWorx
United States
About 1 year using the app
SmartrMail replied May 1, 2022

Thank you for your feedback Sharpworx team! (Amazing product too by the way! 🗡️). Looking forward to keep on expanding your welcome email series into a high converting email flow 😊