Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

May 11, 2023

I love SmartrMail. It's soo easy to use and the customer service is 2nd to none. Moe has been super helpful when I have had questions. He has helped me set up my account and explained my stats which mystified me before.

More Than Swim UK
United Kingdom
About 1 year using the app
SmartrMail replied May 14, 2023

Good morning More Than Swim team 👙🩱 Thank you so much for sharing the love, we're always happy to help and we look forward to continuing helping More Than Swim make even more sales from email marketing ☀️ Have an amazing week ahead!

February 19, 2021

We have tried several apps. This is one of the easiest ones. Super easy to use. Love it. Highly recommended.

Life Shield Nutritionals
United States
About 1 year using the app
May 29, 2020

I use the pop-up and the emails to welcome new customers. The abandon cart emails are super helpful too!

Erika L. Illustrations
United States
About 1 year using the app
January 7, 2023

Great app. Very convenient and easy to use. Lots of functionality and the support team is fantastic and always ready to help.

EnergyFuel.lt
Lithuania
About 1 year using the app
SmartrMail replied January 8, 2023

Hi Energy Fuel team ⚡️ We're glad to hear that our support team was helpful to you. Feel free to let us know if we can be of any further help!

June 10, 2020

So far, so good! simple to use and gets the job done. Plus lots of other features i have yet to explore.

Shabbasket.com
United States
About 1 year using the app
Edited February 12, 2021

I am loving this app! Very user friendly, easy to plug in and automate campaigns. Im still learning the app but I am loving the simplicity. I love that we can add emojis and use gifs. Loving this app and awesome customer service

IAmFIT FAITH IN TRAINING
United States
About 1 year using the app
November 26, 2013

This in an EXCELLENT app for small businesses(or big). Had a super easy and seamless install. After just the click of one button to install it generated an automatic sales email and sent out to my customers within seconds. The email that was generated was sleek and stylish all on it's own, I didn't have to do any design work what so ever.

Btw, I have been looking for an effective email marketing app for a while and finally found one with Concierge. Results are already coming in. A MUST have!

NewMoonMaternity.com
United States
About 1 year using the app
August 22, 2022

This app has been wonderful for setting up my weekly newsletter and other email automations. It is easy to use and a great user experience.

Heart On My...
United States
About 1 year using the app
SmartrMail replied August 22, 2022

Hi Heart On My team ❤️ Thank you so much for your feedback! We're glad to hear that you find SmartrMail easy to use. We look forward to send even more emails with you!

June 8, 2022

Hyper pratique pour ma petite marque de bijoux en ligne :) J'ai hate d'en découvrir plus encore ! Je pense que cela me sera tres utile !

mymiracleday
France
About 1 year using the app
SmartrMail replied June 8, 2022

Bonjour à l'équipe My Miracle Day ✨ Nous sommes ravi d'apprendre que vous appréciez notre service 😊 Nous offrons également un service en Français donc n'hésitez pas a nous contacter si vous avez la moindre question!

March 7, 2023

i am new in all this and was pretty much lost, but i got it really good explained, she was patient and helpful and helped me solve my issues.

Mb Prestige
Norway
About 1 year using the app
SmartrMail replied March 7, 2023

Hi Mb Prestige team! 👁💅 We're glad to hear that our team was able to assist you. Make sure to let us know in the SmartrMail in-app chat if there is anything else we can assist you with 😊