Reviews (599)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its user-friendly interface, automated emails, customizable templates, and targeted campaigns. They appreciate the advanced segmenting tools and seamless Shopify integration for efficient email list and campaign management. The app's reliability and straightforward setup are also highlighted, along with responsive and helpful customer support, making it a valuable tool for enhancing customer engagement and increasing sales.

January 22, 2014

Amazing app, easy to set up and beautifull design. Very usefull for those who want to keep on our customers minds with new products, increase sales and want to save time.
Wonderfull support from the team!

OH LÀ L'ART
Spain
About 1 year using the app
October 4, 2014

This is a great app! I see sales every time I send out an email. I love it, great help in email marketing and a good accompaniment to MailChimp since it has built in integration.

The Afropolitan Shop
United States
About 1 year using the app
October 23, 2019

My first email as really easy to do and support is there whenever it is needed. I found the programme quick to install and very easy to use.

OutdoorsMade
New Zealand
About 1 year using the app
SmartrMail replied October 23, 2019

Hi Outdoors Made team!
Thank you for your feedback, this is really appreciated ☀️
Make sure to let us know if there is anything else we can help you with!

March 16, 2014

This is a must have Shopify app. We look at it as another sale person sending out emails to customers reminding them of our awesome products. Get it now!

Bye Bye Parabens
United States
About 1 year using the app
May 6, 2020

I've been a Smartrmail customer for years via another ecommerce platform (Shopify newbie, here!) and i can honestly say that i'm wildly impressed by Nicholas and the team. they're super responsive and thoughtful - often going above and beyond to assist my team and i. 11/10!

Molten Store
Australia
About 1 year using the app
January 23, 2022

Very simple and easy to operate, customer service is patient and responds quickly. It will take me some time to get used to the new version.

AWOW
China
About 1 year using the app
SmartrMail replied January 23, 2022

Thank you AWOW team! We're happy to you find the app easy to use. Thank you for your feedback on the new version, we will be holding a few webinars to help all existing users move on to the new and improved version over the next few months.

May 6, 2019

Customer service was lightning fast and took care of everything for us. Imported lists and even copied our template. Loving digging into all the super easy features of this app.

homie.com.au
Australia
About 1 year using the app
SmartrMail replied May 6, 2019

Thanks for the review Homie team! Great to hear you're loving SmartrMail :)

Edited May 11, 2020

Marketing emails are very easy to put together and save a lot of time. I like all of the template options too.

Be Blessed Skincare
United States
About 1 year using the app
April 12, 2023

I have recently signed up and their site is very user friendly, especially for creating email campaigns. It was not intimidating like other companies. The customer service has been excellent as well. I am happy I did my research and chose them to start my journey into ecommerce.

Free at Lash
United States
About 1 year using the app
SmartrMail replied April 12, 2023

Hi Free at Lash team 👀💅 Always a pleasure! Always feel free to get in touch if you have any questions, need a second pair of eyes on something, or even help setting up the logic of your series of automated emails 😊 Happy sending!

February 20, 2020

Excellent App has generated more sales already with the minimum of set up time and effort - Highly Recommended

Sparta Car Care
United Kingdom
About 1 year using the app