Reviews (599)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its user-friendly interface, automated emails, customizable templates, and targeted campaigns. They appreciate the advanced segmenting tools and seamless Shopify integration for efficient email list and campaign management. The app's reliability and straightforward setup are also highlighted, along with responsive and helpful customer support, making it a valuable tool for enhancing customer engagement and increasing sales.

October 14, 2021

I use this for email marketing for my small jewelry business. It’s been Great for email marketing! Easy to navigate and maintain. Definitely recommend!

PGB Clay Designs by Rachel Hendon
United States
12 months using the app
SmartrMail replied October 14, 2021

Hi Rachel! 💍 Thank you for your review 🎉 We're glad t hear that you've found the app easy to use. We wish you the best with your email campaigns!

January 27, 2014

$191 in Sales due to their automated BEAUTIFUL Email Campaigns :-) One less thing we have to worry about all for FREE :-)

Thanks guys!

Coco & Simone
United States
12 months using the app
November 28, 2019

Fantastic, easy to use app! So often you get "FREE" Apps that have most features blocked out, or you have to buy them. This delivers exactly what it says it will and it is super easy to use.

CaptCan Comics
Canada
12 months using the app
August 29, 2022

Yasmine was a very helpful customer service. Shes helped me with all the questions I got. Will spend some time on this app. I switched from Privy.

Verreal Boards
China
12 months using the app
SmartrMail replied August 30, 2022

Hi Verreal Boards 🛹 Thank you for your feedback! I passed on your feedback to Yasmine today. We wish you all the best with your email campaigns 🏆

March 1, 2023

Very kind and easy to talk to. Emailed quickly and was straight to the point. Also extended my free emails. Great team!

Day Trip Tahoe
United States
12 months using the app
SmartrMail replied March 2, 2023

HI Day Trip Tahoe team 🏔🎿 We're glad to hear that our team was able to help you quickly and easily! Feel free to let us know in our in-app chat if there is anything else we can assist you with! 😊

June 21, 2021

Super responsive team, always there to help you in any way. Looking forward to an app update with a better popup and newsletter builders

Seda de Cactus
Spain
12 months using the app
SmartrMail replied June 21, 2021

Always a pleasure Seda de Cactus team 😊 Make sure to let us know in our in-app chat if there's anything else we can help you with!

October 17, 2020

It has made email marketing a lot easier for me! Before finding this app, it was tough for me to build my email list and create appealing emails from scratch, but now it's quick and simple, which makes my life a lot easier. You can export + import contacts quickly.

Basic Ave
United States
12 months using the app
SmartrMail replied October 29, 2020

Thanks for your review 🎉 We're glad you're finding SmartrMail easy to use and wish you the best results!

Edited May 6, 2019

I made the change from Mailchimp for various reasons but mainly because of the fact Mailchimp will not be easily integrated to Shopify anymore. I made the move yesterday and one day later I am fully operational thanks to the very efficient migration team at Smartrmail.

BAUSELE
Australia
12 months using the app
May 24, 2023

Muy buena atención y servicio. Nos sirvió mucho la herramienta. Muy facil de usar y buenos reportes.

CIPITRIA
Argentina
12 months using the app
SmartrMail replied May 24, 2023

¡ Hola Cipitria ! 👚👙 Gracias por sus comentarios, nos complace saber que nuestro equipo pudo ayudarlo con sus preguntas. ¡No dudes en hacernos saber si hay algo más en lo que podamos ayudarte! 😊

Edited June 21, 2018

I'm not the type to leave reviews, however the only two apps I've ever left reviews for so far are SmartrMail and LeftBrain.

I let spin-to-win collect emails, LeftBrain categorizes them, and SmartrMail basically does the rest.

I can go on for hours about how good email marketing is, but I have 2 pieces of advice for you. 1, spend the time figuring out which apps work best together, and 2, optimize those apps fully, work on your CTR and offers, you can see below, it takes time and effort to improve your stats, my CTR and numbers aren't great and that's admittedly my fault, but the app really does well to deliver automated emails and offers

06/10/2018 Offers 4,084 6% (264/4,084) 23% (62/264) $ 229.17
06/05/2018 Offers 4,087 6% (256/4,087) 30% (76/256) $ 216.46
05/31/2018 Group 4,079 14% (586/4,079) 14% (80/586) $ 342.09
05/31/2018 Auto-product 717 11% (82/717) 15% (12/82) $ 21.15
05/26/2018 Manual 4,551 7% (335/4,551) 21% (70/335) $ 169.66

www.opsocialmedia.com

Optimizeinstagram
United States
12 months using the app