Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

December 9, 2013

This is the fastest and most impressive app I've used on Shopify. I have found the 'newsletters' to be complicated and time consuming so have sent out only a few. I was thrilled to see an email from my Stylemindchic Boutique in my inbox within a few hours of adding the app. The email looked professional and stylish.
This app is a MUST HAVE!!!! Love it!!
Heather @ Stylemindchic Boutique

Stylemindchic Boutique ~ perfect gifts for you or someone you love!
United States
11 months using the app
August 26, 2020

Super easy to use app. Love how user friendly it is. Helps us make sleek newsletters so quickly. Love the automations too!

COCO + Ry Co.
Canada
11 months using the app
July 7, 2020

Very pleased with this app so far. I have not used much of other similar apps before as this was the first one I downloaded. So far I can say that the Free plan is really good and it is very easy to use it. I don`t know what features other apps are offering, but this perfectly works for me so far.

Heavensoriginal
United Kingdom
11 months using the app
Edited April 4, 2020

Smartrmail is a great app for new businesses. Simple and easy to work on. I recommend this app for anyone starting out

Move With Nova
Australia
11 months using the app
August 3, 2021

I love this app for sending my email marketing! It allows me to remain organized while also giving me the freedom to create.

Gidan+Uzuri
United States
11 months using the app
SmartrMail replied August 8, 2021

Hi Gidan+Uzuri team! Thank you for taking the time to add your review of the app. This means a lot to our team. We'll remain available if anything comes up or/and if you have any questions :)

July 16, 2021

I cannot fault this application. I particularly like how responsive they are to my queries. Thank you SmartrMail

Mountain Dog
United Kingdom
10 months using the app
SmartrMail replied July 18, 2021

Thanks for your review 🎉 We're glad you're finding our team responsive. We wish you the best results with your email campaigns!

Edited November 21, 2019

Finally, an email marketing gathering machine just follow their advice and you will get emails. I have gained like 103 in a month that is pretty good because most of them came after I followed their advice. And I used free app

dogparentsonline.com
United States
10 months using the app
June 20, 2020

Die App ist super einfach zu bedienen und der Support sehr hilfsbereit! Bin sehr zufrieden mit dieser App!

CollectingNerdsDE
Germany
10 months using the app
October 18, 2021

I used this app to help me start with e-mail marketing. I am at a beginner level and this app is easy to understand and also the team is exceptional. When every I needed help, their response was almost instant. I recommend this app because it is user friendly (especially for someone that is new to this), also it is very helpful that you can use your products and product descriptions in the app.

Mila Βoutique Markopoulo
Greece
10 months using the app
SmartrMail replied October 21, 2021

It was a pleasure Mila Βoutique Markopoulo team 😊 Make sure to let us know in our in-app chat if there's anything else we can help you with!

December 13, 2022

Great app, very intuitive and easy to use. No problems so far. The automation options are straightforward with lots of ready templates. It is a good choice for a small businesses that want all the basic functionality at affordable cost.

Driftroom Ltd
United Kingdom
10 months using the app
SmartrMail replied December 13, 2022

Thank you for your feedback Driftroom team 🌈 We're glad to hear that you found the automation designer easy to use with many different templates 😊 We'll remain available if you have any questions going forward!