Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

August 23, 2022

This app is SOOO good! It is easy to use and allows me to create eye catching newsletters. The BEST part is the staff. They are extremely quick to help and to also give you tips to help you use the app to grow your business. I do not typically write reviews, but I had to for this.
EnJunaya, Zuhuri Beauty

Zuhuri Beauty
United States
10 months using the app
SmartrMail replied August 23, 2022

Thank you so much for your feedback Zuhuri Beauty 🧴We're always happy to help! Feel free to let us know if there's anything else we can help you with 😊

May 17, 2017

Love this app. It really simplifies my e-mail marketing activity. We are a new store and I love seeing the new subscribers added to my mailing list daily. I also like tracking delivery,open and click rates. I can tell when an e mail is sent, store traffic increases!

Bright Attitude
United States
10 months using the app
Edited February 20, 2019

I am so happy to say that I am LOVING Smartrmail! The customer service has been amazing! Over the top service! I can't wait to see the system in full speed, I know our business will be more sucessful.

The team set our system up in a flash, made great improvements and never failed.

Our first email blasts were a learning curve for us, but thanks to the team of experts they keep me calm and excited about the future.

Royal Splendor
United States
10 months using the app
April 29, 2023

Excellent Service. Great After Sales Support. Would highly recommend this tool and the company to other businesses.

NORTH RIVER OUTDOORS
United States
9 months using the app
SmartrMail replied April 30, 2023

Hi North River Outdoors team 🏞🪓 Thank you so much for your feedback! We're glad to hear that our customer success team was able to assist you with your query 😊 Looking forward to helping North River Outdoors reach new heights!

February 6, 2023

parfait, utilisée, elle fonctionne. Je n'ai rien d'autre à dire.

Idea-List
Belgium
9 months using the app
SmartrMail replied February 12, 2023

Bonjour à toute l'équipe d'Idea-list! 💡 Merci pour votre avis! N'hésitez pas à nous contacter si vous avez la moindre question 📧

August 24, 2020

Easy to navigate/design and plug in the information you want! Also, the customer support is amazing!

GlamLuxe
United States
9 months using the app
May 9, 2019

i switched from mailchimp and so far am really happy. Customer service is fantastic and the email set up is really easy.

Sunburst Outdoor Living
Australia
9 months using the app
Edited July 9, 2020

Just started with this app and email marketing in general, so it's early to review the app and the results, but until now, it has been very easy to set up, the support team is great! Very helpful and easy to contact, which is awesome. Thanks!

Just Cool Design
Spain
9 months using the app
April 17, 2020

Just started but so far I think this app is great and the support team are really helpful. It didn't take long to get to grips with using the app and it makes emails quick and easy!

Nomad Supply Store
United Kingdom
9 months using the app
February 6, 2021

Really liking this app so far (been about 1 month) Very easy to set-up emails etc. I'm using the free version currently but as my business grows i will definitely bee paying for the other versions.

Three Chins Brewing
Australia
9 months using the app