Reviews (599)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its user-friendly interface, automated emails, customizable templates, and targeted campaigns. They appreciate the advanced segmenting tools and seamless Shopify integration for efficient email list and campaign management. The app's reliability and straightforward setup are also highlighted, along with responsive and helpful customer support, making it a valuable tool for enhancing customer engagement and increasing sales.

Edited February 20, 2019

I am so happy to say that I am LOVING Smartrmail! The customer service has been amazing! Over the top service! I can't wait to see the system in full speed, I know our business will be more sucessful.

The team set our system up in a flash, made great improvements and never failed.

Our first email blasts were a learning curve for us, but thanks to the team of experts they keep me calm and excited about the future.

Royal Splendor
United States
10 months using the app
April 29, 2023

Excellent Service. Great After Sales Support. Would highly recommend this tool and the company to other businesses.

NORTH RIVER OUTDOORS
United States
9 months using the app
SmartrMail replied April 30, 2023

Hi North River Outdoors team 🏞🪓 Thank you so much for your feedback! We're glad to hear that our customer success team was able to assist you with your query 😊 Looking forward to helping North River Outdoors reach new heights!

February 6, 2023

parfait, utilisée, elle fonctionne. Je n'ai rien d'autre à dire.

Idea-List
Belgium
9 months using the app
SmartrMail replied February 12, 2023

Bonjour à toute l'équipe d'Idea-list! 💡 Merci pour votre avis! N'hésitez pas à nous contacter si vous avez la moindre question 📧

August 24, 2020

Easy to navigate/design and plug in the information you want! Also, the customer support is amazing!

GlamLuxe
United States
9 months using the app
May 9, 2019

i switched from mailchimp and so far am really happy. Customer service is fantastic and the email set up is really easy.

Sunburst Outdoor Living
Australia
9 months using the app
Edited July 9, 2020

Just started with this app and email marketing in general, so it's early to review the app and the results, but until now, it has been very easy to set up, the support team is great! Very helpful and easy to contact, which is awesome. Thanks!

Just Cool Design
Spain
9 months using the app
April 17, 2020

Just started but so far I think this app is great and the support team are really helpful. It didn't take long to get to grips with using the app and it makes emails quick and easy!

Nomad Supply Store
United Kingdom
9 months using the app
February 6, 2021

Really liking this app so far (been about 1 month) Very easy to set-up emails etc. I'm using the free version currently but as my business grows i will definitely bee paying for the other versions.

Three Chins Brewing
Australia
9 months using the app
January 27, 2023

Très bien ! Conseiller au top ! J'ai eu quelques soucis au démarrage mais le conseiller m'a bien aidé.

Oyna
France
9 months using the app
SmartrMail replied January 29, 2023

Bonjour à toute l'équipe de Oyna! Merci pour votre retour, nous sommes ravi d'entendre que le conseiller qui vous a été attribué a pu vous aider. N'hésitez pas à nous contacter si vous avez la moindre question 😊

July 12, 2017

Probably the best investment I made in my shop. The follow-up emails and abandoned cart messages are a brilliant way to gain your customers and get extra sales! Love it!

Econica
Canada
9 months using the app