Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

February 13, 2023

We changed from Shopify's standard email to SmartrMail and couldn't be happier. The customisation ability and speed to create great looking newsletters is fantastic!

Studio Europe
Australia
8 months using the app
SmartrMail replied February 13, 2023

Thank you Studio Europe team 🌹👙 We're glad to hear that SmartrMail allows you to send beautiful emails more quickly! Looking forward to sending even more emails with you 😊

March 10, 2021

Shopify email did not work, it was not sending emails to all my subscribers and this app was easy to use and it sends all emails to subscribers. Also, love templates that are created and the newsletter feature. I love how I can schedule emails too so I will not forget to send emails. Just starting to email market and I am loving it already

J&L Royal
United States
8 months using the app
November 25, 2019

Awesome app for assisting with my email marketing and a great support team that responds quickly and give excellent advice. Thank you!

Zoomies Uncaged
United States
8 months using the app
Edited May 15, 2019

We migrated from Mailchimp and the Smartrmail team made it super easy. Other extra features have allowed me to create more specific automations which is saving me heaps of time, and the set up team walked me through the whole thing within a few short days.

Bliss Birth
Australia
8 months using the app
May 19, 2020

I installed this app and forgot all about it.
Went in to check the stats a few months later.
Had made 5 sales (on the free plan) on autopilot!
And from only 172 email subs.
I really am considering getting all of my subscribers into SmartrMail, so I never again have to design and send an email manually.

Lammeuld.dk
Denmark
8 months using the app
July 1, 2021

Perfect app for emailing. It has everything you need for your business and the best part is that lots of stuff is already pre-made, all you have to do is modify the templates according to your own needs. And all of this for free. Support is amazing and always there for you also. Many thanks, best of luck - Bastardis

Bastardis
Lithuania
8 months using the app
SmartrMail replied July 1, 2021

Hi Bastardis team 👋 We're thrilled to hear that you've been satisfied with our services so far 😊 Looking forward to helping you building even better email automations for the years to come! (Ačiū from our Lithuanian team in Vilnius too)

March 29, 2021

Reall pleased with how easy it is to use. Also being able to see email conversion rates is so helpful. I don't have many apps but this one is well worth it

PHOMOUK
United Kingdom
8 months using the app
January 17, 2023

Bardzo fajna aplikacja dla małego biznesu. Bez problemu stworzyłam automację, która pozwala na wysłanie kodu rabatowego po dołączeniu do newslettera. Super są także gotowe szablony, a dodatkowo można łatwo je edytować według uznania. Polecam. :)

holi & sunny
Poland
8 months using the app
SmartrMail replied January 17, 2023

Cześć holi & sunny zespół 😊 Dziękujemy za twoją opinię. Cieszymy się, że podoba Ci się SmartrMail. Czekamy na więcej e-maili z Tobą! 📧

November 25, 2022

Great little app that works seamlessly with Shopify. Nice free plan up to 1000 subscribers. The automations and pop up all work well.

Andermatt Home & Garden
United Kingdom
8 months using the app
SmartrMail replied November 27, 2022

Hi Andermatt Home & Garden team 🪴 Thank you for your review! We're glad to hear that you like your new pop-up and automations 😊 We wish you the best with your email campaigns!

August 31, 2022

I switched from Mailchimp to Smartr because to save cost. I tried the trial version for a week and found that it had all the options I was used to on Mailchimp. The newsletter builder is not as neat and flexible but it does the job and you can compose fairly attractive emails using it. The automation options are quite thorough with lots of pre-designed templates/themes. The rest of the stuff is a bit simplistic but it covers all the basis for me. Smartr is a great choice for small businesses that want all the basic functionality without breaking the bank.

Bear Necessities
Pakistan
8 months using the app
SmartrMail replied August 31, 2022

Thank you for your feedback Bear Necessities team 👜 We're glad to hear that you have been able to find everything that you were used to with MailChimp without having to break the bank 🏦 We're looking forward to sending more emails with you!