Reviews (591)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting email marketing efforts, noting significant improvements in sales and customer engagement. It features customizable templates, automation, smart segments, and tools like automated product recommendations and abandoned cart emails. The integration with Shopify is seamless, allowing for quick, professional email setups. Customer support is frequently praised for its responsiveness, with special mentions of support staff members Jesse and Moe.
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Smartrmail product and customer service is second to none. They can't do enough for you and their response rates are amazing. They are always on the end of the emails or live chat straight away and I couldn't of wished for better service. Jesse is currently helping us make changes in our account and to our emails and it's just amazing the lengths him and the team are going to, couldn't have wished for a better service. THANK YOU!!!
Good morning Mollie and Fred Gifts team ✨🎁 Thank you so much for your feedback, it's always a pleasure working with you and helping your brand send more beautiful products all around the world. Looking forward to seeing your sales continue to ramp up with even more email automations!
Excellent Customer Service, prompt response all the time, we would definitely recommend them. We have been using them from the last more than 3 years now. They have been adding functionality and trying to stay competitive all the time.
Thank you for your feedback Amazel Designs 💍 It always means so much when a long-time user sends us this type of feedback 😊 We're looking forward to sharing many more new functionalities with you very soon. In the meantime, as you already know, always feel free to get in touch with us if we can assist you in any way.
Always quick help and easy to understand :) Went above and beyond to help me create a customer segment! Thank you!
Good morning DiamondArt team 🎨🖼 Thank you so much for your review, it means a lot when a long-time user such as yourself sends us this type of feedback. We're looking forward to helping your DiamondArt reach new heights in 2023! 😊
Smart mail is very user-friendly and I love how much I can get done from my phone.
I appreciate how quickly the app refreshes and how easy it is to understand. I am not technically savvy and this app makes things so much easier for me.
I will have it for a while.
Hi Readings By Celeste team 🌜🌞 Thank you so much for taking the time to send us this amazing review 😊 Feel free to let us know if there's anything that we can assist you with! Happy sending 💌
Affordable AND great customer service. Checking in on clients but not overdoing it. Response rate to questions is always timely and helpful. Extremely happy with SmartrMail
Hi Lancaster Home & Holiday team 😊 Thank you so much for your feedback, we're happy to hear that the customer support level was "just right", assisting you through your goals without being "too much". Please feel free to let us know if there is anything else we can help you with in the future. Happy sending! 💌
easy to use, good insights in the stats, reliable, ...
Everything i need from an email marketing app!
Thank you for your feedback Mirabella's Botanicals 🌿 Feel free to let us know if there's anything else we can assist you with 😊
I have been using Smartrmail for a year, they have many features that i look forward to use them. so far things are perfect. they have great team who are available at all time to answer my questions and rectify any issues i have. Many thanks also to Jack who have been supportive to solve my technical issues promptly ! I used to use popular email marketing apps, but Smartmail is the most supportive one, with great features and easy to communicate team. Highly recommend it to anyone who wants a useful and easy marketing tool.
Hi Firia London team! Thank you so much for your feedback, I passed it on internally. We're glad to hear that you appreciated the help that Jack provided 😊
Thank you SO MUCH for elevating the look and feel of my email templates for free. You were like angels that came in and took off my plate something I've just kept postponing. (Because like all small business owners, we put a lot of things on the back-burner because we just don't have time!) Again, I appreciate this thoughtful service you now offer.
It's our pleasure Maika Daughters team 🥀🛋🏵 Looking forward to seeing your email marketing results reach new heights. Our senders' success is our number one goal 😊 Have an amazing weekend ahead!
SmartrMail is great to work with and have provided a nice experience for me - highly recommend them!
Great app also and thoroughly enjoyed working with them
SmartrMail makes sending Emails so easy linking my products automatically. Customers are lead straight to the products.
Good morning Luna's Scrapbooking Supplies team 📚 Thank you so much for your feedback 😊 We're glad to hear that you like the SmartrMail email composer. Feel free to let us know through our in-app chat if there's anything we can assist you with! Happy sending 📧