Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

August 18, 2020

Very easy to learn now to design a newsletter. Also easy to upload .csv files into subscriber list. This last sentence is to reach the minimum of 100 characters for this review. That's lame

Sacred Laughter
United States
7 months using the app
January 6, 2021

This is a great app for e-mail marketing. Quite simple to set-up which is nice for beginners like me. The best part is that the support team is super responsive!

Insaned! India
India
7 months using the app
December 6, 2013

Instant results!!! Love it...!

$hop NICO.NICO
United States
7 months using the app
May 10, 2022

Easy to use, great for startups, good customer support! Highly recommend. Templates great, options for embedding store name, customer names, etc easy to use!

Mini Ducklings
United States
7 months using the app
SmartrMail replied May 10, 2022

Hello Mini Ducklings team! 🐣 Thank you for your feedback, we're happy to hear that you like our premade templates (I passed on your feedback to our Designer). Feel free to let us know if there's anything else we can assist you with!

February 23, 2023

one of the best customer services out there, they reply fairly quickly and provide all the assistance you need.

New World Health Brands CBD, Inc.
United States
7 months using the app
SmartrMail replied February 23, 2023

Hi New World Health Brands CBD team 🍼🌿 Thank you for your feedback! We're glad to hear that our customer support team was able to assist you in a timely manner 😊 We're looking forward to helping New World Health Brands CBD reach new heights 🚀

February 3, 2021

So far, so good. This app is easy to set up and seems to work as promised. I would recommend this app.

The Cranio Collections
United States
6 months using the app
July 3, 2020

Hands down the best email app I've found, and I've tried them all. Fast to set up, and really good looking emails! USE IT!

frisqie
United States
6 months using the app
May 13, 2021

Great email marketing app, with different and free features. The customer service is amazing, If you have problems the team is really fast to respond and provide you solutions. The free version is very complete and allows you to do a lot of things.

feelfoodflow
Germany
6 months using the app
June 15, 2020

Migrated over from MailChimp....what a huge positive difference!! Love how easy it is to use, the set up, how much info you can retrieve from your subscribers and the smart segmenting are the best features. I want to send just 1 simple email however I can't seem to figure out how without it being a weekly automated email. Need to make time to do training I guess!

Blu Butterfly
United States
6 months using the app
SmartrMail replied June 17, 2020

Hi Blu Butterfly team!

Glad to hear that you enjoy the app 😊 To answer your question, you can send out one simple email with our "Newsletter" feature. Here is a detailed doc about this for more information: https://docs.smartrmail.com/en/articles/358572-create-an-email-newsletter

If you have any other questions coming up while in the app, feel free to use the "Support" link on the top right corner of the app to contact our support team.

Have an amazing day ☀️

Nick

September 3, 2022

This is my first experience of using an email marketing app. So far, so goo, and lots of helpful tutorials.

William & Irene
United Kingdom
6 months using the app
SmartrMail replied September 4, 2022

Thank you for your review William & Irene 🛋️ We're currently in the process of shooting many more tutorials, and I hope that you'll find them as helpful as the ones we already offer. Have an amazing day ahead ☀️