Reviews (594)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing effectiveness, particularly praising its user-friendly interface, customizable templates, automation features, and advanced segmenting. It's noted for enhancing ROI by improving sales and customer engagement. The integration with Shopify is seamless, and the customer support is responsive, offering help during off-hours and weekends. Merchants appreciate the added functionalities like automated cart recovery and personalized discount codes.

February 13, 2020

This is the only e-mail app that is doing what's promised. Easy to set up and nice e-mail formats that are easy to personalise.

snip-life
Netherlands
6 months using the app
August 6, 2020

This app works well and the support is great and efficient. Easy to use ! Our team is really happy with it. We recommend

Sentéales
France
6 months using the app
December 18, 2013

Absolutely what we needed. Already made more sales than I thought we would the first week. A no brainer.

Coffee Gallery
United States
6 months using the app
September 26, 2020

Absolute amazing app for email marketing, after try a lot app this is the absolute winner, is the stars app for our store, also the support team is incredible 24 hours survey and take care of our costumers, Thanks Smartrmail Team

THE IBIZA CANDLES
Spain
6 months using the app
October 24, 2020

This app has been making my life much easier!! I tried to use few other apps with free version but it didn't work well, luckily I found this app and it does everything what I need even on free version. I will definitely upgrade to paid version once I managed to have orders as I just opened my online mall a week ago. I really recommend this app as it is super easy to use and has lots of customization functions!

NURIKA
Singapore
6 months using the app
SmartrMail replied October 29, 2020

Thank you for your feedback 😊 We're glad to hear that it has made your life easier (which is quite extraordinary in 2020). Looking forward to send more emails with you ✉️

October 1, 2019

The automated mails work like a charm and saves us so much time. Highly recommended. Also great customer service.

FeelFriday
Norway
6 months using the app
SmartrMail replied October 1, 2019

Thanks FeelFriday team, it really means a lot to us!

Let us know if you need any more help with getting more awesome automations set up :)

November 21, 2022

This app is easy to use. I liked the automation capabilities which gives a visual about how and when to send emails, its really helpful.

KGC
Philippines
6 months using the app
SmartrMail replied November 24, 2022

Hi team KGC ✈️ Thank you for your feedback! We're glad to hear that you enjoy our automation capabilities and we look forward to sending more emails with you 😊

March 30, 2020

I just started navigating with this app, but what I can say is that it has great content, great settings and great experience, again I just started using it, so far so good, excellent customer service by the way..

UNDGZ
United States
6 months using the app
SmartrMail replied March 30, 2020

Hi UNDGZ team 👋

Thanks so much for the feedback, we're so happy that you're enjoying SmartrMail!

Edited November 10, 2020

This app was SO EASY to use ! I love the automatic customization for newsletters, automations and pop-ups etc . that happen when you connect the website you are using. I especially love that your product catalog automatically loads! Their customer service is outstanding as well, a huge plus. I highly recommend this app for your marketing needs. SO SO easy! You will be happy you went with this app.

Smoke & Sage
United States
6 months using the app
September 24, 2020

Working well for us - nice and simple to use and producing sales from our website . . . . . . . . . .

Boyshill Tools and Treen
United Kingdom
6 months using the app