Reviews (326)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting email marketing ROI through features like automated product recommendations and abandoned cart emails. Its user-friendly interface, seamless Shopify integration, customizable templates, and advanced tools like smart segments and A/B testing are particularly valued. Merchants also praise the reliable performance, easy setup, and exceptional customer support, noting the team's responsiveness and helpful strategic advice.
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This App is easy to work with, I hope that the Flows with triggers will work. I will write more after-sales affected by triggers.
Hi JAEE Namensschmuck team! When it comes to reaching subscribers at the right time, automated emails are amazing. If you ever need help or if you want to discuss your current strategy, please feel free to drop us a line at support@smartrmail.com and we'll be happy to look into your automations 😊
Wanted to give it a try but it lacks a lot of customisation. You just can't blast customers at will with random products especially when we're not given any option as to what products that we do not want included. I have items in my shop that I wouldn't want sent but there's no way to change that. :/
Also definitely not worth $20 a month with the lack of customization. Pretty high for an app that randomly picks products that you have no control over.
Hi Andrea Bonelli team, this was app was acquired in 2016, and we've made massive changes since, as you can see from all the new reviews.
We've added tons of new design customization features so your template can perfectly match your brand, along with controls and features where you can choose which products you want in your automations.
We'd love it if you could take another look and consider updating your review!
I just downloaded this app and it is very quick and easy to use. You can see how many emails have been sent, opened, and clicked on! Results are shown within a few seconds. Hopefully this will help boost sales for my store. I really wish there were more options to customize the email. The mix of top sellers and customer sales history is great but I rather choose a certain category in my store such as new arrivals to share. I definitely recommend trying this app. The Concierge Support is also very friendly and responsive!
Very user friendly. It is also very intuitive.Very user friendly. It is also very intuitive.Very user friendly. It is also very intuitive.
Thank you Firemask team 🔥🤿We're glad to hear that you found the app intuitive and user-friendly 😊 Looking forward to sending more emails with you!
What can I say, the customer support alone is worth choosing these guys as your new email service provider! We installed SmartrMail for one of our stores, used it for a couple of weeks and then decided to move our other store across too. Great ESP, great team. Thanks!
Excellent customer service! Powerfull automation tools. I was greeted by a representative that asked if I needed any help, I explained the scenario and was pretty much up and running! Amazing.
G'Day Hunterpaint team 🎨 It was a pleasure! Looking forward to keep on building great series of automated emails with you 😊
Great app. Easy setup. BUT, I hope we will get the change to customize the emails a bit more in the future.
We just switched from Mailchimp to SmartrMail as it is cheaper and more rich on features. Nothing negative to say at this point.
Hi Pops of the Galaxy 🌌 We're glad to hear that SmartrMail is giving you more features for a cheaper price compared to you-know-who! 🙊 Feel free to hit us up at support@smartrmail.com if you happen to have any questions in the future 😊 Happy sending!
I found the template design, not to my liking.
Overall it may have some good features, though I personally didn't find it a fast and simple solution for bulk emailing customers in comparison to other platforms I have tried.
Hi GSN Direct team 👋
So it looks like you created your newsletter under the "Templates" section. In the Templates section, you can create and save pre-made templates that you're planning on re-using in the future in your Newsletters.
If you want to send out a newsletter, you'll need to go to the "Newsletters" dashboard. If you simply want to send the Template that you created, simply click on "New newsletter", and then pick the Template that you created (it will be the very first thing the app will offer to do after clicking on "New Newsletter").
In the future, if your goal is simply to send out one newsletter, note that you can create it directly in the Newsletters dashboard (you do not have to create it beforehand in the Templates dashboard if you do not plan on re-using it in the future).
I hope that this clarifies how you can send your newsletters. I also tried to give you a call today but I do not believe that you were available. If you need any help from our team, please feel free to use the in-app chat on the bottom right corner of the app, or book a call with us using the link here: https://calendly.com/smartrmail/support
Kind regards,
Nick
I am testing this app and it seems to me really well done. You can safely get started with the free plan!
Hi Universeplanners Team 🗓 Thank you for your feedback! We'll remain available if you have any questions 😊 Happy Sending!