Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

September 6, 2020

I truly enjoy using this app. It has helped me stay on track with emailing my customers. This app is definitely worth a try especially if you are new to email marketing.

Lavishly Gloss'd
United States
6 months using the app
June 9, 2021

All is ok! It helps me with my sales. Recommended this app. Free plan available. Thank you! Five stars

DiamondsPaints
Poland
6 months using the app
SmartrMail replied June 17, 2021

Thanks for your review 🎉 We're glad to hear that SmartrMail helps you with your sales and wish you the best results!

February 2, 2023

Great to work with and super fast! He took the time to look at my website and had a conversation with me.

ReedyPack
United States
6 months using the app
SmartrMail replied February 2, 2023

Hi ReedyPack team 🐶 It was a pleasure! We're always happy to help as much as possible. We're looking forward to sending emails with you 📧

February 13, 2020

This is the only e-mail app that is doing what's promised. Easy to set up and nice e-mail formats that are easy to personalise.

snip-life
Netherlands
6 months using the app
August 6, 2020

This app works well and the support is great and efficient. Easy to use ! Our team is really happy with it. We recommend

Sentéales
France
6 months using the app
December 18, 2013

Absolutely what we needed. Already made more sales than I thought we would the first week. A no brainer.

Coffee Gallery
United States
6 months using the app
September 26, 2020

Absolute amazing app for email marketing, after try a lot app this is the absolute winner, is the stars app for our store, also the support team is incredible 24 hours survey and take care of our costumers, Thanks Smartrmail Team

THE IBIZA CANDLES
Spain
6 months using the app
October 24, 2020

This app has been making my life much easier!! I tried to use few other apps with free version but it didn't work well, luckily I found this app and it does everything what I need even on free version. I will definitely upgrade to paid version once I managed to have orders as I just opened my online mall a week ago. I really recommend this app as it is super easy to use and has lots of customization functions!

NURIKA
Singapore
6 months using the app
SmartrMail replied October 29, 2020

Thank you for your feedback 😊 We're glad to hear that it has made your life easier (which is quite extraordinary in 2020). Looking forward to send more emails with you ✉️

October 1, 2019

The automated mails work like a charm and saves us so much time. Highly recommended. Also great customer service.

FeelFriday
Norway
6 months using the app
SmartrMail replied October 1, 2019

Thanks FeelFriday team, it really means a lot to us!

Let us know if you need any more help with getting more awesome automations set up :)

November 21, 2022

This app is easy to use. I liked the automation capabilities which gives a visual about how and when to send emails, its really helpful.

KGC
Philippines
6 months using the app
SmartrMail replied November 24, 2022

Hi team KGC ✈️ Thank you for your feedback! We're glad to hear that you enjoy our automation capabilities and we look forward to sending more emails with you 😊