Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

March 30, 2020

I just started navigating with this app, but what I can say is that it has great content, great settings and great experience, again I just started using it, so far so good, excellent customer service by the way..

UNDGZ
United States
6 months using the app
SmartrMail replied March 30, 2020

Hi UNDGZ team 👋

Thanks so much for the feedback, we're so happy that you're enjoying SmartrMail!

Edited November 10, 2020

This app was SO EASY to use ! I love the automatic customization for newsletters, automations and pop-ups etc . that happen when you connect the website you are using. I especially love that your product catalog automatically loads! Their customer service is outstanding as well, a huge plus. I highly recommend this app for your marketing needs. SO SO easy! You will be happy you went with this app.

Smoke & Sage
United States
6 months using the app
September 24, 2020

Working well for us - nice and simple to use and producing sales from our website . . . . . . . . . .

Boyshill Tools and Treen
United Kingdom
6 months using the app
January 23, 2014

Great app guys. I'm sure upgrades are still coming. So far, 5 stars all the way!

Zasttra.com
South Africa
5 months using the app
October 19, 2020

Great App for send automatic marketing emails to your customers. We are learning and enjoying the integration with our store.

GirlSavvi Shops
United States
5 months using the app
SmartrMail replied October 29, 2020

Thank you GirlSavvi Shops team 😊 Make sure to let our support team know if you have any questions on all our other types of automatic emails ✉️ Happy sending!

August 31, 2022

I enjoy using this app. It is super easy to learn how to create beautiful newsletters for your customers and customer service is EXCELLENT!!!

Hello Powell
United States
5 months using the app
SmartrMail replied August 31, 2022

Hi Hello Powell team 👗 We're glad to hear that you like SmartrMail and that our customer support team was able to help you 😊 We'll remain available if you have any questions!

April 20, 2020

Really impressed with this app. All the email templates are so easy to use. The few questions I had (as I am very new to all this) were quickly answered and the team support is amazing. Really happy to have all my emails sorted out and on auto. Thank you!!

LOVEPUP
Australia
5 months using the app
August 5, 2020

Great app for beginners and those east to navigate for anyone. Even if you aren't the tech-savvy type! Integration and automation has never been easier

Stoicheío
United States
5 months using the app
October 18, 2022

I used this app on 3 shop, very very intuitive and fast! Easy to use, full automation on cart, welcome mail and other.

Il Grembiulino
Italy
5 months using the app
SmartrMail replied October 18, 2022

Hi Il Grembiulino team 👕 Thank you so much for your feedback! We love to hear that SmartrMail is helping 3 of your stores grow to the next level 😊 We wish you all the best with all your stores!

March 4, 2022

I used this app for welcome email automation for my subscribers and it's working wonderfully well. User friendly format that's easy to make by anyone. Nice :)

Wizchest Store
Oman
5 months using the app
SmartrMail replied March 6, 2022

Thank you Wizchest team ☕️We're glad to hear that you've been able to design great welcome emails easily ✨