Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

Edited August 23, 2019

E-mail made simple. Pays for itself and much more. Auto emails are great since I can never remember send them out. Easy to set up. Just set and forget!

Aloha Eyes
United States
5 months using the app
December 14, 2022

Very Easy To Use, there are some littles bugs in newsletter, the coupon was not built in beautiful, should design coupon by yourself to make it better.

Furnifure.com
China
5 months using the app
SmartrMail replied December 14, 2022

Hi Furniture team 🪑 Thank you for your feedback! As a matter of fact, improving our coupon block is the current focus of our Design team + Dev team for the month of December, with the aim to create more premade automations and premade templates that already include beautifully designed + unique coupons. Looking forward to showing you these new changes very soon 😊

March 21, 2020

Makes marketing tools available for those not tech savvy. The app is very easy to use and fun. I especially like that we can draft newsletters and set times for them to send.

Corn Creek Fiber
United States
5 months using the app
December 3, 2020

I was surprised at the speed Jasmine answered the in app chat to help with a problem. She was able to help me understand what was happening. I really appreciated that!

Cross Healthcare Services SCM
United States
5 months using the app
July 20, 2020

Amazing! I use this app for my abandoned cart emails and others marketing emails. It is user friendly, very easy to personalize and the support team is amazing. I needed the abandoned cart to show the product with a discounted price and Nicolas emailed me back with clear and perfect explanation and did the change for me as well. I absolutely recommend.

KitchenEnvy
Canada
5 months using the app
March 28, 2023

Realy helpfull helpdesk with extreme fast replaying. Fully recommend for those are struggling with setupping automated email campaigns

Nejlevnější shop
Czechia
5 months using the app
SmartrMail replied March 29, 2023

Hi Nejlevnější team 🎶📳 Our pleasure! We look forward to seeing your store get amazing results with your new email automations 😊

April 25, 2020

Great app. Much easier to use than MailChimp. Adding this app was a no brainer after seeing $3,500 in sales attributed to the newsletters during our trial.

Jerseys Megastore
Australia
5 months using the app
January 22, 2021

I love this email app, easy to use templates and all round user friendly. I would recommend this app

Dee Republic
South Africa
5 months using the app
June 20, 2022

Working well. I am using the free plan now to test it out but it works very well. Will be upgrading for sure

Redesign Empire
United States
5 months using the app
SmartrMail replied June 20, 2022

Thank you so much for your feedback Redesign Empire team 💍 We'll remain available if you have any questions 😊

August 28, 2019

Really happy we found this app. All round perfect for everything you need. Nicolas has been super helpful & does a great job.

Bitesoft co.
Australia
5 months using the app
SmartrMail replied August 28, 2019

Thank you Luke and Alexis 😊 This really means a lot to our team.

We'll remain available if you have any question or need any help with your automation setup!