Reviews (599)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its user-friendly interface, automated emails, customizable templates, and targeted campaigns. They appreciate the advanced segmenting tools and seamless Shopify integration for efficient email list and campaign management. The app's reliability and straightforward setup are also highlighted, along with responsive and helpful customer support, making it a valuable tool for enhancing customer engagement and increasing sales.

December 3, 2020

I was surprised at the speed Jasmine answered the in app chat to help with a problem. She was able to help me understand what was happening. I really appreciated that!

Cross Healthcare Services SCM
United States
5 months using the app
July 20, 2020

Amazing! I use this app for my abandoned cart emails and others marketing emails. It is user friendly, very easy to personalize and the support team is amazing. I needed the abandoned cart to show the product with a discounted price and Nicolas emailed me back with clear and perfect explanation and did the change for me as well. I absolutely recommend.

KitchenEnvy
Canada
5 months using the app
March 28, 2023

Realy helpfull helpdesk with extreme fast replaying. Fully recommend for those are struggling with setupping automated email campaigns

Nejlevnější shop
Czechia
5 months using the app
SmartrMail replied March 29, 2023

Hi Nejlevnější team 🎶📳 Our pleasure! We look forward to seeing your store get amazing results with your new email automations 😊

April 25, 2020

Great app. Much easier to use than MailChimp. Adding this app was a no brainer after seeing $3,500 in sales attributed to the newsletters during our trial.

Jerseys Megastore
Australia
5 months using the app
January 22, 2021

I love this email app, easy to use templates and all round user friendly. I would recommend this app

Dee Republic
South Africa
5 months using the app
June 20, 2022

Working well. I am using the free plan now to test it out but it works very well. Will be upgrading for sure

Redesign Empire
United States
5 months using the app
SmartrMail replied June 20, 2022

Thank you so much for your feedback Redesign Empire team 💍 We'll remain available if you have any questions 😊

August 28, 2019

Really happy we found this app. All round perfect for everything you need. Nicolas has been super helpful & does a great job.

Bitesoft co.
Australia
5 months using the app
SmartrMail replied August 28, 2019

Thank you Luke and Alexis 😊 This really means a lot to our team.

We'll remain available if you have any question or need any help with your automation setup!

December 2, 2020

This App has been very helpful in reaching out to customers via e-mail. It would have been very difficult to manage the kind of response we were able to get from customers within our first quarter had it it not been for the help from this app.

AgroShak Fresh
India
5 months using the app
January 22, 2021

The best app to use for automated emails hands down! Their pop up feature is amazing! Their user interface was so easy and very beginner-friendly. The help is amazing and so quick! I have used a couple of other apps, and this is by far my FAVORITE!

Honee Drip
United States
5 months using the app
February 10, 2021

The app has helped me automate processes and focus on providing a better quality of service to my clients. I have also loved the smart segment tool, which allows me to automatically distribute my clients into groups to provide them with a more personalized experience. I'm so happy with SmartrMail and their amazing Team

TuVideoViral
Peru
5 months using the app