Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

December 2, 2020

This App has been very helpful in reaching out to customers via e-mail. It would have been very difficult to manage the kind of response we were able to get from customers within our first quarter had it it not been for the help from this app.

AgroShak Fresh
India
5 months using the app
January 22, 2021

The best app to use for automated emails hands down! Their pop up feature is amazing! Their user interface was so easy and very beginner-friendly. The help is amazing and so quick! I have used a couple of other apps, and this is by far my FAVORITE!

Honee Drip
United States
5 months using the app
February 10, 2021

The app has helped me automate processes and focus on providing a better quality of service to my clients. I have also loved the smart segment tool, which allows me to automatically distribute my clients into groups to provide them with a more personalized experience. I'm so happy with SmartrMail and their amazing Team

TuVideoViral
Peru
5 months using the app
September 16, 2020

La meilleure application pour le marketing mail. Simple d'utilisation. forfait gratuit disponible qui est suffisant quand l'on débute.

Aurel-Ô-Naturel
France
5 months using the app
June 15, 2022

So far so good! Great low maintenance and easy to navigate. I will be upgrading my plan. First store and using on future stores as well.

RebelSoulRebelLove
United States
5 months using the app
SmartrMail replied June 17, 2022

Thank you for your feedback Rebel Soul Rebel Love ❤️ We're glad to know that you find the app easy to navigate. Have an amazing day ahead!

May 17, 2021

I've barely set anything up with this app just a few automatic emails, but it is definitely worth it! Easy set up, minimal effort and good returns.

FidgiPops
United Kingdom
5 months using the app
SmartrMail replied June 17, 2021

Hi FidgiPops team 👋 Thank you for your feedback, we're glad to hear that your first automations were easy to set up. Make sure to let us know if you have any other questions coming up 😊

February 1, 2022

I'm using SmartrMail for my welcome for email subscribers. It has been seamless and easy to use. I'm also starting to use other automations that work great! Most of all, the customer service has been excellent along with lots of tutorials! Thanks SmartrMail!

Terry Runyan Creative
United States
4 months using the app
SmartrMail replied February 1, 2022

Thank you so much! This made our day 😊. If you need further assistance, feel free to contact our team at any time.

July 16, 2020

I've been using this app for about 15 days now and it is really helping me out, it really works, the pop-up option to build email campaigns is perfect, in 15 days I have already 452 new subscribers without making any effort (not even counting the customer list) and now I am preparing email campaigns to scale even more. Their Help Center staff are very fast to answer, I contacted them many times with questions and I always get answers in minutes. Wish I could give 10 stars! :-)

Fascination Baby
United States
4 months using the app
SmartrMail replied July 16, 2020

Hi Fascination Baby team 👋
Glad to hear that the app helped you to catch more of your visitors' email addresses 😊 All the best with the email campaigns to come 🚀
The SmartrMail team ✉️

May 6, 2020

This app is great! Integrates nicely with Shopify and the customization is great! I also love how its easy to keep track of the amount I've made from emails!

Chocograms
United States
4 months using the app
May 6, 2022

been good so far, got lots of conversions due to my email campaigns and i'm only running very basic ones.. can't wait to try more advanced ones and see how they convert.

DefiniTea
United States
4 months using the app
SmartrMail replied May 8, 2022

Hi DefiniTea team 🍵 Thank you for your feedback, we're glad to hear that your first automations are great at converting! Make sure to let us know if you have any questions when setting up more advanced ones 😊