Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

October 16, 2019

The app works very well. The team is super supportive and reply fast. The app is also easy to understand and manage. The emails look good and professional.
I highly recommend it.

Global Fashion it
Portugal
4 months using the app
SmartrMail replied October 16, 2019

Thank you for this feedback 😊 Looking forward to helping you get more sales for your Shopify store 🚀

February 20, 2023

The customer service is top notch and it’s easy to use when connected to my Shopify account. Definitely the number one recommendation email app :)

ShesAlwaysAdored
United States
4 months using the app
SmartrMail replied February 20, 2023

Good evening ShesAlwaysAdored team 😊 Always a pleasure! We're glad to hear that SmartrMail was easy to install and setup on your Shopify store. We're looking forward to helping you setting up automations that convert even more subscribers into customers 🚀

December 11, 2013

Easy to use and looks really good. Had a problem with out of stock items but that was quickly solved by their support. Well done guys - great product.

Simply Party Supplies
South Africa
4 months using the app
May 13, 2019

Like most, we have made the shift from MailChimp to Smartrmail due to the falling out with Shopify. Regarding the system, so far so good. We are still very new to the program however everything seems to be running seamlessly. Overall the support has been exceptional, super helpful and speedy response. Pretty happy from where I am standing Thanks guys!

Orange Sherbet Boutique
Australia
4 months using the app
March 16, 2020

So far, so good!!
Everything is working as we expected. It's easy and accessible in every aspect.
Support is also awesome!

Babeth Kids Fashion
Portugal
4 months using the app
August 3, 2021

It was easy to learn for me. I have already written some newsletters. It was very easy to add products and texts and fotos. And the feedback of the customers and the purchases are positive.

jazzinotes
Germany
4 months using the app
SmartrMail replied August 8, 2021

Thank you for your feedback! We're glad to hear that the app was easy to learn :) Feel free to reach out in our chat if you have any questions going forward!

June 17, 2020

This is a great app to use. I had a problem and i emailed them and they fixed my problem right away. Its a easy app to use!

Reignomenal Boutique
United States
4 months using the app
February 6, 2021

This is great, having a free option to send automated emails has made my new small business even better!!! I love it

time & love llc
United States
4 months using the app
June 16, 2021

The app is super easy to use. It does everything I need it to do. I'm using the free version and it is still great!

Evie and Ellie Designs
United States
4 months using the app
SmartrMail replied June 17, 2021

Thanks for your review 🎉 We're glad you're finding SmartrMail easy to use and wish you the best results!

Edited November 1, 2018

The app definitely drove more sales for my shop. We are happy with the results. The customers receive relevant content in their email which drives the sales.

InventoryBag
Canada
4 months using the app