Reviews (325)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting email marketing ROI through features like automated product recommendations and abandoned cart emails. Its user-friendly interface, seamless Shopify integration, customizable templates, and advanced tools like smart segments and A/B testing are particularly valued. Merchants also praise the reliable performance, easy setup, and exceptional customer support, noting the team's responsiveness and helpful strategic advice.
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SmartrMail makes sending Emails so easy linking my products automatically. Customers are lead straight to the products.
Good morning Luna's Scrapbooking Supplies team 📚 Thank you so much for your feedback 😊 We're glad to hear that you like the SmartrMail email composer. Feel free to let us know through our in-app chat if there's anything we can assist you with! Happy sending 📧
Really enjoy the app, it works very well for our shop. They have pre-made templates that are customizable to your standards too, which are great for quick and easy emails during the busy season. Great customer service too! Definitely recommend them
Thank you Concept Jewelry Design team 💍 We're glad to hear that SmartrMail was quick and easy while the busy season was upon us 😊 Feel free to let us know if there's anything else we can assist you with!
Fantastic app, really easy to use and integrates well with Shopify. looking forward to testing out it's full potential.
Hi Gillytots team 👧👕👦 Thank you so much for this awesome feedback 🎉
Should you need any help, do not hesitate to contact us anytime you need 😊
Works great and has all the features we needed for sending product emails to our customers. Sends automatic product recommendation emails based on customers viewing history. You can also send an email with best sellers, new products or slow moving products. I recommend this highly.
I've used this software for 3+ years (not sure why it says I've used it for 7 days, that's not accurate at all):
Before this I used mailchimp for a few years, Privy, and then the shopify email service and they simply didn't do the things I wanted.
First let me say that I HATE writing emails. So I search for a software that makes it easy for me and makes my emails look professional.
Smartrmail has amazing features and is very easy to use and writing an email is very fast. I have created my own main template so all I have to do is write something and hit send.
One of my favorite features is smart segments where you can create a list that automatically updates when someone buys a certain product or opens a certain email. this allows me to target my emails by interest instead of spamming everyone. So if i'm promoting product A i can exclude anyone who already bought it.
My favorite thing about Smartrmail is their support. I've submitted many questions and suggestions over the years and they always respond as well as are always implementing new features. Their support team really wants their customers to be happy and I am mindblown because they reached out to me after reading my review and my struggle with no sales because i was in the middle of a pivot and changing my whole business. I booked a free call and they helped me figure out a new email strategy for my shop. They also showed me features I didn't even know they had!!
ORIGINAL REVIEW:
Do not hesitate and try this app!!!
Here is why I chose Smartrmail:
Shopify does not have advanced segmenting or A/B testing. but it's free.
Mailchimp does not sync with my orders / customers and is expensive (twice the cost of this app)
Privy doesn't have A/B testing for subject lines and does not automatically sync with your customers, tags or orders. They told me I had to manually import many csv files with EACH TAG. And that I had to use their embedded forms in order for new tags to import.
Smartrmail does it all, I cannot tell you how happy I am that I found it.
Their advanced segmenting is MINDBLOWING. you can email people based on WHICH PRODUCT THEY BOUGHT or DIDN'T BUY!!! They have subject line A/B testing to increase open rates. It syncs automatically with your existing email list, customers and orders, no need to import anything.
-It's half the cost of Mailchimp. Even though it's not free like Shopify, I really want the extra features! I already setup a nice welcome email every time someone subscribes to my list.
-their abandoned cart email is beautiful and includes a nice discount code (unlike Shopify's bland email which you cannot customize)
-I can see how much $ i generated after sending an email
-I love the boost feature for newsletters, which resends the email to the recipients who did not open your last email. this is a lot easier than in other apps!
I've always hated and dreaded writing emails but this is the first time i can honestly say, i look forward to writing emails to my subscribers!
-customer support has been amazing as well as one of my emails had a bug and didn't send out, they fixed it right away.
-Although the A/B testing option is only on the higher-end plan which I do not have, I may upgrade to that option in the near future.
Overall it's just a really SIMPLE and very advanced email marketing app and after 4 years I am finally happy to say goodbye to Mailchimp!
Good app, easy to send emails and low spam block rate. Have had a lot of success with good click and open rates.
Good morning Prairie Diecast team ✈️ We're glad to hear that SmartrMail made it easy to "Take off" (plane pun) and cruise through the email marketing world with a low spam block rate yielding good open and click rates. We're looking forward to flying above the clouds even more in the future 🛫
Always quick help and easy to understand :) Went above and beyond to help me create a customer segment! Thank you!
Good morning DiamondArt team 🎨🖼 Thank you so much for your review, it means a lot when a long-time user such as yourself sends us this type of feedback. We're looking forward to helping your DiamondArt reach new heights in 2023! 😊
SmartrMail is simple and easy to use and with lots of great features to customize email newsletters and pop-ups.
Thank you Elovate Stationery team ✨ We're glad to hear that you can easily create and send/automation your newsletters and pop-ups with SmartrMail 😊 Feel free to get in touch with us through our in-app chat if there is anything we can assist you with!
Smartrmail has absolutely changed the way I do business and has MOST certainly made me money. I started using Smartrmail because it seemed to be the most user friendly for a noob like myself. There happened to be an update at some point when I was not active and it seems as if the functionality exploded!
If I were to give Smartrmail one critique, it would be that they add tips and hints like some other CRM platforms do. This is not to detract from a 5 star performance from Smartrmail!
Thank you for your feedback Rock Solid Scales team 🏔 I passed it on internally to our entire team. We're thrilled to hear that SmartrMail helped you grow your business and we're glad to hear that you find it user-friendly. I'll make sure that our team adds more tips and hints on the different types of automations that aren't used just yet (hopefully live within the next couple of weeks). In the meantime, please feel free to get in touch with us through support@smartrmail.com if you'd like one of our team members to look at your setup and advise on the next low-hanging fruit that can take RockSolid Scales to new heights 😊
We are happy to be using SmartMail to help us increase impressions and help scale our business. Thanks guys!
Thank you Couple Co. Team 💍 💎 Looking forward to helping your Shopify store scale even more! Have an amazing day ahead ☀️