Reviews (599)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its user-friendly interface, automated emails, customizable templates, and targeted campaigns. They appreciate the advanced segmenting tools and seamless Shopify integration for efficient email list and campaign management. The app's reliability and straightforward setup are also highlighted, along with responsive and helpful customer support, making it a valuable tool for enhancing customer engagement and increasing sales.

December 17, 2019

I realy like this app. This app is super useful and easy to use and the support is super fast.
thank you smartmail.

Sensations Plus
Canada
Over 4 years using the app
January 29, 2014

A wonderful free App, beautifully presented and automatically sends emails out. One less thing to worry about when it comes to marketing! Thumbs up. Thank you :)

Asian Designers
United Kingdom
Over 4 years using the app
January 8, 2024

SmartrMail automations have been a game changer for our business. Easy to set up and generate ongoing incremental revenue.

ReadyToShip Shipping Supplies
Australia
About 4 years using the app
SmartrMail replied January 9, 2024

Hi ReadyToShip Shipping Supplies team! Thank you for your feedback! We're glad to hear that you appreciate our automation creation process and the revenue you are generating with email marketing. Feel free to let us know if there is anything else we can assist you with! Happy sending 📧

January 7, 2022

A1 customer support. These guys are there to help you whenever you need. They helped me with many times and they always gave us a good support. This app is a must for any online store.

Riobec
Canada
About 4 years using the app
SmartrMail replied January 9, 2022

Hi Riobec team 👋 Our pleasure! We'll remain available if anything else comes up :)

July 12, 2020

I have just started using shopify and this app, but I am very happy with the simplicity of it and the great support. So far, all my question have been asnwered quickly and problems solved.

Simply Natural Home
Australia
About 4 years using the app
May 9, 2019

We decided to move away from MailChimp prompted by the discontinuation of the platform from Shopify. SmartrMail looked like a great option, and so far we are very pleased! Nicolas and his team helped migrate our subscriber list and also duplicated our previous Home page Pop Up. We also did an on boarding training to learn how to create and send email messages. Their pricing is fair and the system is user friendly. Happy customer - thanks guys!!

Seriously FAB®
United States
About 4 years using the app
April 18, 2020

Responsive team. I had a few issues and they quickly resolved it - working great. Love it. Simple with lots of functions. Will upgrade to paid version when I hit the max level for free.

Motor City Auto
United States
About 4 years using the app
August 18, 2022

Very easy to use, intuitive app. The abandoned cart automation and email/SMS newsletters have been very helpful at gaining more sales.

Modena Watch Co
United States
About 4 years using the app
SmartrMail replied August 21, 2022

Hi Modena Watch Co! ⌚️ Thank you for your review! We're psyched to hear that your abandoned cart automation and your newsletters are getting you more sales 😊

March 4, 2021

Good app, easy to work with. Free till 1.000 emails. Standard formats are good looking and everything is adaptable.

Healthy Impact B.V.
Netherlands
Almost 4 years using the app
August 13, 2018

Awesome app and an amazing team! Nicolas is extremely helpful and quite speedy in his communication. So happy to know such individuals are behind this app.

Thank you all for your service and this wonderful app.

Bdd Wholesale
United States
Almost 4 years using the app