Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

December 4, 2018

Easy to use, customer targeted emails, and responsive customer support. We're planning to continue to use SmartrMail for a while!

Doshi FCSA
United States
3 months using the app
March 4, 2021

I used this app to kick start my email marketing. Love the templates and automation that are easily editable. Hope this would generate sales ultimately.

soceetee
Malaysia
2 months using the app
April 2, 2019

Super easy to create professional emails and integrates seamlessly with Shopify subscriber list. The support team is extremely helpful, I had the pleasure of working with Nicolas who went above and beyond in answering all of my questions. I am extremely excited to see what SmartrMail does for my store!

Work It Society
United States
2 months using the app
July 16, 2021

Great app. I love the automations and it's perfect for my needs as a new business. The team is very responsive and answers all of my questions in a timely manner.

Brazen Faced
Canada
2 months using the app
SmartrMail replied July 18, 2021

Hi Brazn Faced team 👋 Thank you for your feedback! We're really glad to hear that you're loving our Automations. Make sure to let us know in our in-app chat if we can be of any help with the setup of your future email campaigns!

August 13, 2019

easy designs templates and so quick to set up emails.

www.beautyfullskin.com.au
Australia
Over 4 years using the app
Edited July 23, 2019

An excellent tool, I will apreciate if you could consider the topics that I have mention to you in some chats, specially those that relate with spanish language issues. Keep the good work

Cuidado Integral de las Mascotas
Mexico
2 months using the app
May 10, 2017

Highly rate this app, makes life simple and the support is perfect.

Hochis
Hong Kong SAR
2 months using the app
February 17, 2022

This App is easy to work with, I hope that the Flows with triggers will work. I will write more after-sales affected by triggers.

JAEE Namensschmuck
Germany
2 months using the app
SmartrMail replied February 17, 2022

Hi JAEE Namensschmuck team! When it comes to reaching subscribers at the right time, automated emails are amazing. If you ever need help or if you want to discuss your current strategy, please feel free to drop us a line at support@smartrmail.com and we'll be happy to look into your automations 😊

December 3, 2013

I Just sign up with this app. I am very excited to start. great customer service. easy to use. You don't have to do anything just sign up.

Marseille Soap Company & Boite A Savon
United States
2 months using the app
December 10, 2013

I just downloaded this app, and even though I haven't had very many opens as of yet, I see the benefits immediately. I don't have to send a newsletter unless I want to or if I want to offer special discounts, and my customers' emails will eventually be tailored to their buying history and preferences. This app is awesome, and I foresee that it will only get better!

Glit-Z
United States
2 months using the app