Reviews (593)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools that boost sales and customer engagement. They appreciate the user-friendly interface, easy campaign setup, and seamless Shopify integration. Key features highlighted include customizable templates, email automation, smart segments, and subject line A/B testing. The app is particularly noted for automating product recommendations and recovering abandoned carts. Merchants also praise the responsive and personalized customer support, which often extends beyond typical service hours. The app is valued for its reliable performance and ability to produce professional-looking emails that effectively engage customers.

January 31, 2014

Great application! I didn't expect excelent feedback from our customer. Thanks guys!

Musclefreak
Bosnia & Herzegovina
2 months using the app
April 7, 2020

I've just started using this app and sent a newsletter with it. So far I am impressed and enjoying it. I was easy to create the newsletter and looked so professional. I highly recommend it

Black Venus Beauty
United Kingdom
2 months using the app
August 29, 2021

User friendly and saves me time. Important to me since I have and perform multiple roles. Dashboards and reports are handy as well.

My Beenoo
United States
2 months using the app
SmartrMail replied August 29, 2021

Hi My Beenoo team! 🧼 Thank you for your review, this is really appreciated 😊 Looking forward to sending more emails with you!

February 22, 2021

It´s the first time I am writing newsletters and it was really easy for me with this app. The templates are 100% intuitive and look very professional.

FOAMIE México
Mexico
2 months using the app
January 24, 2014

Early days but blimey this seems to work :)

VitoRoad.com
United Kingdom
2 months using the app
Edited November 26, 2019

So far so good, installation was easy have set up a pop up and abandon cart. Sent 2 emails out 2nd one book a $91 order. Analytics could use a few more parameters and be able to sort by column. Overall a nice basic package. indypicker.com

Indypicker.com
United States
2 months using the app
May 18, 2021

Great customer service and ease of use. Tech support was super helpful with navigating minor set up issues.

TIZO
United States
2 months using the app
SmartrMail replied June 17, 2021

Thanks for your review 🎉 We're glad t hear that you've found the app easy to use. We wish you the best with your email campaigns!

March 2, 2014

Pays for itself. I get orders every time I send this out. Sometimes it takes people a couple of times after seeing regular emails to purchase. I used to use Mail Chimp but that was not as streamlined as this app is and that was a bit of a lifework to create an email. I am eager for them to come up with product customization but this app is the best app I have in growing my business and the customer service is really great. It is worth the $20

www.layerjewelry.com

layer
United States
2 months using the app
March 27, 2020

I was new to email marketing when I added this app. For beginners this is the best option I have found. Easy to use and set up. Don't need a ton of technical skills to get it done.

Your Beautiful Boutique
United States
2 months using the app
November 20, 2018

I have gone through the trial plan and just subscribed. The customer support was amazing from SmartnMail any and all questions were answered promptly. And have had a return from my emails already. Excited to see how much this grows

Mermaid Treasure Australia
Australia
2 months using the app