Reviews (594)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing effectiveness, particularly praising its user-friendly interface, customizable templates, automation features, and advanced segmenting. It's noted for enhancing ROI by improving sales and customer engagement. The integration with Shopify is seamless, and the customer support is responsive, offering help during off-hours and weekends. Merchants appreciate the added functionalities like automated cart recovery and personalized discount codes.

June 12, 2022

I really like this app for email marketing as it has everything you need. this is my second store I am using them on.

Gnome Ads
Canada
About 2 months using the app
SmartrMail replied June 13, 2022

Hi Gnome Ads team! 🧙 Thank you for your feedback! It's great to help you reach new heights in more than one store 🚀 We wish you all the best with your campaigns!

July 3, 2020

I used this app to create a pop-up on my Shopify store, automated emails and a newsletter so far. It is very easy to integrate with Shopify, and the setup of the pop-up, emails and newsletter was very intuitive - no need to read a bunch of instructions before getting started.

Soul ShāXe
United States
About 2 months using the app
March 24, 2023

Great customer support!!! Really friendly and quick answers to my questions! I can really recommend this Mailing App! :)

Aponcho – Customized Beachwear
Austria
About 2 months using the app
SmartrMail replied March 27, 2023

Thank you for your feedback Aponcho team! 🏝👕 We're thrilled to hear that our team was able to assist you 😊 Feel free to let us know if anything else comes up!

Edited February 9, 2021

I used the free version of this app as a way to get started with automated emails with a database of less than 1000. For this purpose it was great!

Ethical Nutrition Co
United Kingdom
About 2 months using the app
January 28, 2021

FINALLY! An All-In-One app that serves all of my business needs! I had a few different apps from different developers and my goal was to consolidate everything into one app, & THIS is it! I am not proficient by any means in in writing or inserting code, and with this app - you don't have to! Within 10 minutes of installing this, I had my email captures, abandoned cart, and welcome emails set up and running. Don't waste your time with any other apps!!

Something To Wear
United States
About 2 months using the app
July 21, 2023

I recently changed our email marketing platform to SmartrMail and I'm extremely
happy I did. Not only is the platform easier to use, but the customer service is unparalleled. During the transition I've been talking to Moe through Zoom meetings and email and he has helped to make the process seamless. Not only did he coordinate our customer list migration to SmartrMail, but he also worked directly with me to ensure all was set up correctly and that I was comfortable with using the platform. As a small business owner, this level of customer service is invaluable. I highly recommend SmartrMail

Sunset Bay Candy
United States
About 2 months using the app
SmartrMail replied July 23, 2023

Good morning Sunset Bay Candy team 🍫🍪🍭 Thank you for much for your feedback, we're glad to hear that you appreciate SmartrMail's onboarding experience. We're looking forward to seeing Sunset Bay Candy reach new heights with an airtight email marketing setup. Feel free to reach out if there's anything we can assist you with. Have an amazing day ahead!

January 25, 2020

So easy to use compared to other email marketing apps! Also bringing information and photos from Shopify is automated. Makes things a lot easier :)

Cocoonhouse
Finland
About 2 months using the app
March 15, 2020

Love the emails you send providing ideas and instructions how to make the most of SmartrMail. The communication is top notch! The platform is super user-friendly and makes drafting an email really easy. The end product looks so professional, too. I will never need to use anyone else for my email marketing now that I've found SmartrMail!

Curvygirlplus
United States
About 2 months using the app
January 28, 2023

This email program is the is the best I ever tried. Customer service is awesome. It give you all the stats you would need. They work hard to get your business and it's worth it. Try it you will like.

Huckle Bee Farms LLC
United States
About 2 months using the app
SmartrMail replied January 29, 2023

Hi Huckle Bee Farms team 🐝 Thank you for your feedback! We're glad to hear that you like the stats and analytics that SmartrMail provides and that our customer success team has been able to assist you. Feel free to let us know if there's anything else we can help you with! 😊

November 15, 2020

Excellent app with set & forget automations that really work. I've noticed a huge uptake in our abandoned cart and product recommendations. I couldn't be more impressed with the service I've received or the app.

Burkes Cycles
New Zealand
About 2 months using the app